Hi, I am notable to access the my old PST file from outlook 2013 not on Exchange server.

I reinstalled Windows and re-installed MS Outlook 2013. Now trying to access my .PST file MS Outlook but I gives an error "Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. Errors have been detected in the file C:\Users\xxxx\Documents\Outlook Files\Outlook.pst.". I still don't understand what could be the problem. It seems everything is set up as usual after reinstalling. All the time, everything was fine. Now what could happen? Please help on this issue.

Regards.

• Moved by Fei XueMicrosoft contingent staff Friday, May 15, 2015 1:46 AM

Hello Dear Friend!

Please try the following steps:

Step 1: Exit Outlook and start the Inbox Repair tool

Step 2: Repair the .pst file by use SCANPST.EXE

Step 3: Recover repaired items to a new .pst file

Step 4:Create a new Personal Folder (.pst) file in your profile.

Click on the File tab on the ribbon, and then click the Info tab on the menu.

Click the Account Settings button, and then click Account Settings again.

Click the Data Files tab.

Click Add to open the Create or Open Outlook Data File dialog box.

Enter a file name for your new Outlook Data (.pst) file, and then click OK.

You should have a new Outlook Data (.pst) file in your profile.

Step 5:Drag the recovered items from the Lost and Found folder to your new Personal Folders (.pst) file.

Step 6:When you have finished moving all items, you can remove the Recovered Personal

Folders (.pst) file from your profile. This includes the Lost and Found folder.

Step 7:If you are satisfied with the information that you recovered, you are finished. However, if you want to try to recover additional information, go to "Recover repaired items from the backup file."

For more details follow here   http://support.microsoft.com/en-us/kb/272227

If it will not help then you have use third-party utility like Recovery Toolbox for Outlook

https://outlook.recoverytoolbox.com/

• Marked as answer by PatrickGlenn 20 hours 47 minutes ago

Hello Dear Friend!

Please try the following steps:

Step 1: Exit Outlook and start the Inbox Repair tool

Step 2: Repair the .pst file by use SCANPST.EXE

Step 3: Recover repaired items to a new .pst file

Step 4:Create a new Personal Folder (.pst) file in your profile.

Click on the File tab on the ribbon, and then click the Info tab on the menu.

Click the Account Settings button, and then click Account Settings again.

Click the Data Files tab.

Click Add to open the Create or Open Outlook Data File dialog box.

Enter a file name for your new Outlook Data (.pst) file, and then click OK.

You should have a new Outlook Data (.pst) file in your profile.

Step 5:Drag the recovered items from the Lost and Found folder to your new Personal Folders (.pst) file.

Step 6:When you have finished moving all items, you can remove the Recovered Personal

Folders (.pst) file from your profile. This includes the Lost and Found folder.

Step 7:If you are satisfied with the information that you recovered, you are finished. However, if you want to try to recover additional information, go to "Recover repaired items from the backup file."

For more details follow here   http://support.microsoft.com/en-us/kb/272227

If it will not help then you have use third-party utility like Recovery Toolbox for Outlook

https://outlook.recoverytoolbox.com/

• Marked as answer by PatrickGlenn Friday, May 15, 2015 10:43 AM