Resource Mailbox Not Declining Conflicting Appointments
Running Exchange 2010 - resource mailboxes are not declining apointments when another apointment exists. As far as I can tell this is happening with all resource mailboxes in our org. Not sure where to start but here are the results of a Get-CalendarProcessing roomname | fl: RunspaceId : 3555b664-7566-4347-87b6-84b7b897f13c AutomateProcessing : AutoAccept AllowConflicts : False BookingWindowInDays : 180 MaximumDurationInMinutes : 1440 AllowRecurringMeetings : True EnforceSchedulingHorizon : True ScheduleOnlyDuringWorkHours : False ConflictPercentageAllowed : 0 MaximumConflictInstances : 0 ForwardRequestsToDelegates : True DeleteAttachments : True DeleteComments : True RemovePrivateProperty : True DeleteSubject : True AddOrganizerToSubject : True DeleteNonCalendarItems : True TentativePendingApproval : True EnableResponseDetails : True OrganizerInfo : True ResourceDelegates : {} RequestOutOfPolicy : {} AllRequestOutOfPolicy : False BookInPolicy : {} AllBookInPolicy : False RequestInPolicy : {} AllRequestInPolicy : False AddAdditionalResponse : False AdditionalResponse : RemoveOldMeetingMessages : True AddNewRequestsTentatively : True ProcessExternalMeetingMessages : False RemoveForwardedMeetingNotifications : False MailboxOwnerId : edited Identity : edited IsValid : True
July 17th, 2012 4:44pm

Is it accepting them? It looks to me like you have AllBookInPolicy set to $False and you're forwarding all requests to the delegates. Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
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July 17th, 2012 5:22pm

Hi, For your information, it is my meeting room configuration which works fine with conflict settings: RunspaceId : 6175c06e-d33e-489e-b85e-e38365545cb6 AutomateProcessing : AutoAccept AllowConflicts : False BookingWindowInDays : 180 MaximumDurationInMinutes : 1440 AllowRecurringMeetings : True EnforceSchedulingHorizon : True ScheduleOnlyDuringWorkHours : False ConflictPercentageAllowed : 0 MaximumConflictInstances : 0 ForwardRequestsToDelegates : True DeleteAttachments : True DeleteComments : True RemovePrivateProperty : True DeleteSubject : True AddOrganizerToSubject : True DeleteNonCalendarItems : True TentativePendingApproval : True EnableResponseDetails : True OrganizerInfo : True ResourceDelegates : {} RequestOutOfPolicy : {} AllRequestOutOfPolicy : False BookInPolicy : {} AllBookInPolicy : True RequestInPolicy : {} AllRequestInPolicy : False AddAdditionalResponse : False AdditionalResponse : RemoveOldMeetingMessages : True AddNewRequestsTentatively : True ProcessExternalMeetingMessages : False RemoveForwardedMeetingNotifications : False MailboxOwnerId : a.com/Users/MR2 Identity : a.com/Users/MR2 IsValid : True Please change the configuraton according to the above. If the issue continues, create a new room mailbox and test again. Fiona Liao TechNet Community Support
July 19th, 2012 5:16am

It looks like the only setting that is different is the AllBookInPolicy setting. Is there a way to change that for all resource mailboxes in my org?
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July 19th, 2012 12:40pm

You can use PowerShell. Get-Mailbox -RecipientTypeDetails RoomMailbox | Set-CalendarProcessing -AllBookInPolicy $True]#Unnecessary comment Of course, test the setting on one mailbox to be sure it fixes things before you apply it to all. Run the Get-Mailbox -RecipientTypeDetails RoomMailbox by itself first to be sure you get just what you want and don't go applying that setting to a whole bunch of other stuff you don't want it applied to. Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
July 19th, 2012 12:50pm

Tested on one mailbox and it fixed the problem. Thanks Ed!! - that command worked for changing the rest of them.
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July 19th, 2012 12:52pm

Happy to have helped.Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
July 19th, 2012 1:06pm

It seems like this is not working when I send a calendar invite form an external user. Is it possible to make this work for any external use rthat tries to book this room?
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July 24th, 2012 5:39pm

What exactly isn't working?Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
July 25th, 2012 3:13pm

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