We have an exchange 2007 SP1 HF7 server that I am configuring Room Mailboxes on I have configured these rooms to auto accept requests. I am restricting the people that are allowed to submit meeting requests to select individuals and groups. I have set a group "Office Services" as a delegate on these rooms so that they are always aware of any meetings and have time to prepare the rooms ahead of time. The problem I am having is 'it is my understanding' that delegates should receive a copy of any meeting request. They are not. Is my understanding of a delegate wrong? I have thought of creating a forwarding rule in AD on the room that would forward a copy of all messages to the 'office services' group which I think should work without any negative impact, but I am trying to clarify -in my own mind, if I understand this resource incorrectly or if something is not working as it should. As a side note the 'office services' group was initially a security group(with associated email address) that I changed to a universal distribution group -since it appeared I could not select a security group as a delegate. I also wondered if there was a way to add available resources for the room within the room itself. for example if we have 3 chair configs for the room, a projector, a microphone, and a whiteboard, is there a way for me to allow people to select chair config 'B', the projector, and microphone within the meeting room -as compared to creating an 'Equipment Mailbox' for each and inviting these objects to the meeting also? Thanks in advance for any assistance.

What auto process settings do you have? This blog posting goes through the resource mailbox and delegates settings. http://blogs.technet.com/b/exchange/archive/2009/02/26/3407028.aspx I would also suggest that you upgrade to Exchange 2007 SP3 - SP1 is very old. Simon. Simon Butler, Exchange MVP Blog | Exchange Resources | In the UK? Hire Me.

I should have mentioned; I am limited to my currect cfg until we upgrade another server... wait for it.... that's running E2K SP2.... Comments not needed on this ;) We are running an unsupported outdated version of Cisco call manager on an outdated unsupported version of exchange.... That I would prefer NOT to touch. The good news, for me, is we have been working on an upgrade path and timeline for Cisco to a current version running against a current version of Exchange (2010-?). I can not SP E2K7 to anything higher than SP1 until all of my E2K(preSP3) servers are gone. That being said, I have the rooms set to auto accept meeting requests from; BookInPolicy -select member/groups, RequestInPolicy -Everyone(W/Delegate Approval) RequestOutOfPolicy -select member/groups(W/Delegate Approval). I though delegates should have rec'd a copy of EVERY meeting request -event those auto accecpted and NOT requiring approval. Is this wrong?

Hello, Auto accepting meeting requests can’t work for out-of-policy requests. You must specify a delegate. Best Regards, Lisa

Hello, Auto accepting meeting requests can’t work for out-of-policy requests. You must specify a delegate. Best Regards, Lisa

thank you and yes you are correct this is how I have Out of policy configured; "That being said, I have the rooms set to auto accept meeting requests from; BookInPolicy -select member/groups, RequestInPolicy -Everyone(W/Delegate Approval) RequestOutOfPolicy -select member/groups(W/Delegate Approval)." The issue I am trying to resolve is I need Delegates to receive copies of every meeting request -in or out of policy. They are the group that is responsible for makeing sure the rooms are ready when scheduled for a meeting. I DO NOT want to rely on end users being responsible for inviting the 'Office Services' (Delegate) to every meeting that is scheduled. I have created an auto-forward in AD (Exchange Delivery Options) but I'm not sure this is the right way to achieve my goal. Am I wrong in beleiving that Room Delegates 'should' receive a copy of EVERY meeting scheduled in the room resource -either in or out of policy, with or without conflict, on a Room Mailbox that is configured to auto accecpt meeting requests (unless a conflict or out of policy condition exists) I have confirmed the delegates receive the meeting request in a conflict / out of policy situation. Thanks again for all of the help.

thank you and yes you are correct this is how I have Out of policy configured; "That being said, I have the rooms set to auto accept meeting requests from; BookInPolicy -select member/groups, RequestInPolicy -Everyone(W/Delegate Approval) RequestOutOfPolicy -select member/groups(W/Delegate Approval)." The issue I am trying to resolve is I need Delegates to receive copies of every meeting request -in or out of policy. They are the group that is responsible for makeing sure the rooms are ready when scheduled for a meeting. I DO NOT want to rely on end users being responsible for inviting the 'Office Services' (Delegate) to every meeting that is scheduled. I have created an auto-forward in AD (Exchange Delivery Options) but I'm not sure this is the right way to achieve my goal. Am I wrong in beleiving that Room Delegates 'should' receive a copy of EVERY meeting scheduled in the room resource -either in or out of policy, with or without conflict, on a Room Mailbox that is configured to auto accecpt meeting requests (unless a conflict or out of policy condition exists) I have confirmed the delegates receive the meeting request in a conflict / out of policy situation. Thanks again for all of the help.