Hi All, I'm trying to setup message rules for a mailbox which has multiple email addresses (around 20). Each email sent to these addresses needs to be moved into an appropriate folder within the mailbox. It seems rules in Outlook/Web Access only allows you to filter messages depending on the mailbox as a whole, not the addresses associated with it. Does anyone know a way of doing this? I'm surprised it's not easily possible. Cheers, Matt

Hello, I guess what you could do is to set up a rule for each email address using the condition "with specific words in recipient's address" ( and here you would put the email address you want the rule to act upon). You should create a rule for each email address you have. It's not to elegant but I think it will do the job. Hope it helps, Mihai

Unfortunately we've tried that with no success. With the email addresses belonging to the one mailbox it resolves the addresses and the rule then applies against the name of the mailbox and not the addresses associated with it (hopefully that makes sense) Any other ideas?

no , not really...other that workarounds consisting of tagging messages on the subject with the alias when sending....or other stuff like that... I think that it will always try to resolve the mailbox using the primary smtp address. I did a test where as I have configured 2 smto addresses for my account, and it always applied only one rule, the one that pointed to my primary smtp address. Hope you find a way but it looks unlikely at this point. Mihai

That's what I thought, thanks anyway!

It is hard to use outlook rule. As a workaround, you may try to create public folder for each email address. After that, we may need to set permission on the public folder so that only owner can read and write for those public foders. Besides, you can try to use Outlook Express. Regards, Xiu

I'm not sure what public folders have to do with message rules? Outlook Express?! You can't even have an exchange account in Outlook Express... can you? I don't really see your point here!

Hi, Since we cannot use rules on serveral account. So pleasse try to create mail-enabled public folder for each account(20 account). After that, please grant the owner permission to the user. Thus, we will have accout1@domian.com,account2@domian.com... mail-enabled public folder. User will need to add these public folder from outlook. When email come to account1@domain.com, it will go to the public folder. Regards, Xiu

For OE, we cannot use Exchange account, we will have to configure pop3/IMAP account there and then create rule for each account.