Hello, I am not sure whether its related with Exchange email routing system or SCOM but i would like to post this issue on exchange forum to get some ideas. I set two notification alerts on SCOM server . one for my clients domain name suppose (abc@client.com) and another for my own official mailbox (xyz@support.com). SCOM has mail enable address. (SCOM@client.com) I am getting alerts on abc@client.com but i am not able to get alerts on xyz@support.com. is it a email routing issue ? what and where else i should check ? thanks in advance for guidance. Regards, Sas

Plse ask ur exchange admin to track that mail. -bpara

Its looking problem with Relay/SMTP server to which you are using to send mail, Its not authenticated for other domain.Anil

You may need to provide the Smtp server name to SCOM. Since it is internal e it should be working for External mail.. create a forwarding rule from abc@client.com to xyz@support.com