Enivornment: Win7 64-bit clients with Office 2013 32-bit and separate Lync 2013 32-bit installation (excluded from Office, installed as a separate package).

Scenario: We are looking to install Office 2013 SP1 company wide on ~700 clients

Problem: SP1 breaks Lync 2013 with the following problem on error on launch:

Faulting application name: lync.exe, version: 15.0.4569.1503, time stamp: 0x52b0af33
Faulting module name: Uc.dll, version: 15.0.4420.1017, time stamp: 0x5067368a
Exception code: 0xc0000005
Fault offset: 0x00002e11
Faulting process id: 0x7b4
Faulting application start time: 0x01cf3e54415abf5d
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\lync.exe
Faulting module path: C:\Program Files (x86)\Microsoft Office\Office15\Uc.dll
Report Id: 99e2b9f5-aa47-11e3-ae13-180373b1088b

The only way I've been able to get it to work is to uninstall Office and Lync via the fixit on: http://support.microsoft.com/kb/2739501, re-install Office including Lync. But this isn't really practical for 700 clients and uninstalling office obviously losing settings, requiring cached copies of mailboxes being re-downloaded etc. Re-installing Lync only does not work.

Anyone have any suggestions how I can get Lync to work without re-installing the entire office package?

Thanks.

• Edited by Trana010 Thursday, March 13, 2014 4:06 AM