Hi,

The syncing of contacts on my Samsung galaxy s3 doesn't work anymore. I reinstalled my phone and after that the problem occurred.  The contactspage starts adding more and more contacts till it has reached quite a high amount, and then drops back to 0 to start all over again. This loops goes on and on. I did a new hard reset and tried to sync again, but still had the same problem. Then I erased all the data on the phone and did a new hard reset, still same problem. Finally, I erased all the data, did a hard reset and did not link with the google, samsung or dropbox account when I reinstalled. Again, the same problem occurred.

So the problem must be in the microsoft exchange account. Can you please help me with this?

Thanks in advance.

Hello,

Does this issue only happen on one user?

Have you had a chance to test the problematic user on another good mobility device?

If the issue still occur on another good mobility device, I suggest we move the problematic users mailbox to another database. During the movement, it will automatically repair some potential mailbox issues.

Thanks,

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