Scan Pst: No Repair Button

January 6th, 2015 3:19pm

Hello Andrew,

The current forum is for developers. I'd suggest asking non-programming questions on the Outlook IT Pro Discussions forum instead.

Free Windows Admin Tool Kit Click here and download it now
January 6th, 2015 3:24pm

Hi,

What version of Outlook are you using? Make sure you are using the SCANPST.EXE from Microsoft, the location of this tool should be:

Outlook 2013

32-bit Windows C:\Program Files\Microsoft Office\Office15
64-bit Windows C:\Program Files (x86)\Microsoft Office\Office15 
64-bit Outlook C:\Program Files\Microsoft Office\Office15
Click-to-Run C:\Program Files\Microsoft Office 15\root\office15

Outlook 2010

32-bit Windows C:\Program Files\Microsoft Office\Office14
64-bit Windows C:\Program Files (x86)\Microsoft Office\Office14 
64-bit Outlook C:\Program Files\Microsoft Office\Office14

If you have confirmed it's the SCANPST tool from Microsoft, there may be some component corrupted of this tool. Rename it to SCANPST.OLD, then go to Control Panel -> Programs and Features to repair the Office installation, a new SCANPST.EXE file will be created, then check the result again.

Regards,

Melon Chen

Forum Support

January 7th, 2015 10:02am


You have to Click the check box before"Make backup of scanned file before repairing"

The scan creates a backup file during the repair process. Browse to select the file you want to use. Now Click Repair.

Free Windows Admin Tool Kit Click here and download it now
January 7th, 2015 11:14am

Use Kernel for Outlook PST Repair Tool for the recovery of your pst file data successfully.

Visit http://community.spiceworks.com/topic/657195-recover-deleted-pst-files to know about pst recovery.

Go to http://www.linkedin.com/today/post/article/20141111101047-198668846-resolve-the-unwanted-outlook-pst-errors-in-a-jiffy?trk=mp-reader-card to know more about pst repair solutions.

January 7th, 2015 2:40pm
I would highly recommended http://www.corruptpstfile.org tool to effectively resolve your all Outlook related problem. I too used this software and I was really satisfied, and so I would like to recommend the same.
Free Windows Admin Tool Kit Click here and download it now
January 9th, 2015 7:36am

Hi,

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

Regards,

Melon Chen

Forum Support

January 11th, 2015 8:27pm

Hi,

Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

Regards,

Melon Chen

Forum Support

Free Windows Admin Tool Kit Click here and download it now
January 11th, 2015 8:27pm

Hi,

I'm marking the reply as answer as there has been no update for a couple of days.

If you come back to find it doesn't work for you, please reply to us and unmark the answer.

Regards,

Melon Chen

Forum Support

January 15th, 2015 4:32am

Hi,

I'm marking the reply as answer as there has been no update for a couple of days.

If you come back to find it doesn't work for you, please reply to us and unmark the answer.

Regards,

Melon Chen

Forum Support

Free Windows Admin Tool Kit Click here and download it now
January 15th, 2015 4:32am

Hi Melon

Apologies - my "alert on Posting" was set off in error

NOTE
the issue is not backing up - it is that the REPAIR button is missing

Yes I am using the correct version of ScanPst

After the form I posted (above) is shown - if I close and then rerun ScanPst - the REPAIR button does appear

January 18th, 2015 5:17am

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics