Hi,

I am having trouble searching for old emails via Outlook.  If I sort my Sent Items, and then click the link at the bottom to get more from Exchange, I see them all.  However, using the Outlook search tools doesn't find them - even if I do an advanced search and use the date field to specify dates.

Is there a way to do this from Outlook?

Thanks!

--Kent

Kent,

how about if in the search "inbox field" you type:

received: 02/12/2015 ..  03/15/2015   or  sent :02/12/2015 ..  03/15/2015

Example:

you still get the same result ?

I tried doing:

<searchterm> sent:10/1/2013 .. 12/31/2013

while on my sent items folder, but it couldn't find anything.

However, if I manually go to that date range, I can see items matching the searchterm.

Thanks!

--Kent

Karl,

https://support.office.com/en-nz/article/Learn-to-narrow-your-search-criteria-for-better-searches-in-Outlook-d824d1e9-a255-4c8a-8553-276fb895a8da

Will get you familiar with search query syntax.

Hi Kent,

From your description, I recommend you check if the indexing has completed.

1. Open Outlook, click the Search box.

2. Click the Search tab, click Search Tools, and then click Indexing Status.

3. When the Indexing Status dialog appears, you should see: Outlook has finished indexing all of your items. 0 items remaining to be indexed.

Hope this can be helpful to you.

Best regards,

Hi,

Any update?

Best regards,

Will Outlook index emails over a year or two old in Exchange?

--Kent

Hi,

It depends on the AutoArchive settings in your Outlook. Please follow the steps to check it:

Open Outlook -> File -> Options -> Advanced -> AutoArchive Settings

For your reference.

Hope this can be helpful to you.

Best regards,

Hi,

I am just writing to see if you have obtained the opportunity to test the solution. If anything is unclear with the information I provided, please let me know.

Best regards,

The old items are still listed in Exchange, and the Index says 0 items left, but it's still not finding things from searching over a year old.  When I list them by date and scroll down, I see them all, but I have to click the show more messages from Exchange first.

Hi,

Yes, you need to click the "click here to view more on Microsoft Exchange" message to see the old items.

Best regards,

I choose that, but the searching is not working!  I can see items after I click that link, but when I try to search for one of the items, it's not included in the search results.

--Kent

Hi,

If the issue persists, please install the latest Service Pack for your Outlook and check the result.

Best regards,

Doing a search now for Windows updates.  Am I correct in thinking that Outlook should match older email stored on the Exchange server?

Will I need to do anything after the latest updates are installed?

--Kent