Security Update for exchange 2013 SP1 (KB3040856) failed mid-way / power problem  mailbox server disconnected

While applying todays security update for exchange 2013 (KB3040856) there was a power issue (sad story) and the update was interrupted halfway through.  A bunch of service were left deactivated and I beleive I brought them back.

At this point the exchange admin center brings me to the login and when I do login, I get an enable to display page msg after the login.

I have an ActiveSync error log  "cannot access the mailbox because the mail box server is disconnected"  translated from french.

I also have ASP.NET 4.0 error "MapiExceptionMdbOffline"

What could be the next step in fixing this if it is at all possible ?  I am not an expert in cmdlet but can manage if pointed in the right direction.

Any help would be greatly appreciated.

Thank you.

March 10th, 2015 5:31pm

Check whether all the type of service is automatically started (services.msc) on mailbox server
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March 10th, 2015 6:19pm

When the update was interrupted, this was the problem.  I had a lot of Exchange services deactivated and had to reactivate them.

There must be a service that I forget and is still deactivated or the update disconnected the mailbox server and it is still disconnected (If that makes sense...)

So right now, still stuck.

  • Marked as answer by Wacha 19 hours 21 minutes ago
March 11th, 2015 6:51am

I used Test-ServiceHealth and found the deactivated services.  Back to normal and security update applied.

Thanks

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March 11th, 2015 8:02am

When the update was interrupted, this was the problem.  I had a lot of Exchange services deactivated and had to reactivate them.

There must be a service that I forget and is still deactivated or the update disconnected the mailbox server and it is still disconnected (If that makes sense...)

So right now, still stuck.

  • Marked as answer by Wacha Wednesday, March 11, 2015 12:00 PM
March 11th, 2015 10:50am

I ran update KB3040856, and it disabled all Exchange services, and a few others besides (IIS and filtering). I ran the test-servicehealth cmdlet and eventually got all the services set to automatic and all running.

This is really a stupid thing for an update to do, what is going on? Exchange 2013 is trouble enough already, we really do not need this sort of agro.

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March 12th, 2015 6:06pm

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