How do you update or delete server based rules? We have a user who has no rules listed in her Outlook Client but when anyone sends her an email it goes directly to a folder that was created under her Inbox. Thanks, ToddTodd M. Foughty MCP, MCDST tmfoughty@gmail.com

Outlook /cleanrules backup any rules first if you need to as this will clean all the rules from the mailbox. You can view hidden rules in the mailbox using mfcmapi. How to delete corrupted and hidden rules from a single mailbox in Outlook 2003 http://support.microsoft.com/kb/924297James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com

Hi Todd, James gave some good suggestion, any update for your issue? Regards! Gavin TechNet Subscriber Support in forum If you have any feedback on our support, please contact tngfb@microsoft.com Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.