Server configuration and New user mailbox is not available in Microsoft  Exchange 2010  Management Console

July 8th, 2015 3:37am

Hello

check your user role members

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July 8th, 2015 3:47am

Hi,

I login as Domain administrator accounts. It was working fine long time.

Tnx

Sreekanth

July 8th, 2015 3:57am

You need to be member of Exchange organization group, Domain admins can manage AD but not whole of exchange.
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July 8th, 2015 4:44am

Yes,it is a Domain controller administrator account with all the privileges. I was managing exchange server by using the same account. And also I tried with new administrator account, but the issue was same.

July 8th, 2015 4:59am

Is either one of those accounts a member of the following group:  

"Organization Management" 

Domain Admins do not have full rights to Exchange.

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July 8th, 2015 1:58pm

Hello

tip: open ecp and check org management role group:

and check two role:

July 8th, 2015 2:37pm

Is either one of those accounts a member of the following group:  

"Organization Management" 

Domain Admins do not have full rights to Exchange.

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July 8th, 2015 5:56pm

As other said, verify the account is member of "Organization Management" that you are using to open EMC.

Also verify that you can run New-Mailbox cmdlet from Exchange Management Shell...

July 8th, 2015 7:20pm

Hi Amit,

Thank you for your question.

We could delete the profile of domain administrator then login Exchange using domain\administrator to check if the issue persist.

If the issue persist, we could run the following command by order:

  1.        New-Managementrole Name 'Create Mailbox' parent 'Mail recipient Creation'
  2.        Get-ManagementRoleEntry 'Create Mailbox\*' | where {$_.name ne 'New-mailbox'} | Remove-ManagementRoleEntry
  3.        New-RoleGroup Name 'Manage Recipients for Helpdesk' Roles 'Create Mailbox' RecipientOrganizationalUnitScope 'contoso.com/Users'
  4.        Then add this account into this role group by ECP

If there are any questions regarding this issue, please be free to let me know.

Best Regard,

Jim

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July 8th, 2015 10:10pm

Thanks all,

and special thanks to Mr.jim.  :) 

It is working now.


July 9th, 2015 2:26am

Hi Sree,

That is great to head it worked.

Could you share us which steps you have done so that it worked.

Best Regard,

Jim

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July 9th, 2015 4:56am

1) I deleted the user login profile directory  in exchange server users  and cleared in registry as well. 

2) Restarted the server and login-ed exchange server and found the EMC started working.

July 9th, 2015 7:25am

Hi Sree,

Thank you for your sharing.

Best Regard,

Jim

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July 9th, 2015 9:11pm

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