Outlook 2010 Scenario:

I have a group of users that would like share an address book between 5 users.  (Users are all in the sales department.)

One user (Sales Rep A) created an address book and shared out the address book to the 4 users.  Sales Rep A has even given “editor” file permissions to the other users so they can update contact information and has verified that the contacts folder is marked as “Outlook address book”.

When you go click on “Address book” in Outlook – then the Tools menu – Options ….I don’t see any option to add the address book.  (No way to browse)

Although, the other 4 users can see it the address book on the navigation pane, but when you open a new message and click “TO”, they would like to see it listed under the address book drop down list.  (Where you normally would see the GAL listed).    

 

Things I have tried:

·         Created sharing invitation for other 4 users in group. 

·         Verified properties and made sure the check was in front of “show this folder as an email address book”. 

·         I have created a new profile and still don’t see the address book listed.

·         One solution I thought of was Public folders, but I thought I read somewhere they were going way…is that true???

 

We are using a domain.  We are also using WinXP, Outlook 2010, and Exchange 2010.  Please also note we are also running Word 2007, Excel 2007, PPT 2007.

References:

http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/windows-7-outlook-2010-cannot-add-contact-folder/0e071a3f-ff23-46f0-8f1e-9f9160fc3f05

http://www.howto-outlook.com/Faq/contactsinaddressbook.htm

http://office.microsoft.com/en-us/outlook-help/share-a-contacts-folder-with-others-HA001234174.aspx

http://www.slipstick.com/emo/2002/up020410.htm#adshare

 http://social.technet.microsoft.com/Forums/en-US/outlook/thread/8a7ec965-57a7-4a08-962e-916e358703c0/

Can you assist?  Thanks! 

Look in the Addressing, if you go to Tools, you should see all the available address books and in what order that Outlook searches through them.  You should be able to add the extra address book there.

How do I add the other address book?  I don't see an option to browse.  Thanks!

If your using Outlook 2007 or higher, you need to go to the account settings and there will be a tab for Address Books.  There will be a "New" button to add a new book.

 

• Proposed as answer by Jennifer ZhanModerator Thursday, May 19, 2011 7:09 AM
• Marked as answer by Jennifer ZhanModerator Thursday, May 19, 2011 7:09 AM

but where do you add the actual file name for the address book that you are sharing between a team of people. I am not using Microsoft Exchange, I just want to use a share address book file.