Shared mailbox woes
We migrated from lotus notes to exchange 2007 sp1 a while back, but we are having some issues with providing users with a solution to their requirements on shared mailboxes. Here are the requirements. No one can delete anything. Users must be able to move items from the inbox to another folder, they are organized by project. When they send mail as that mailbox it must go to the sent items of the mailbox they are sending as. Any ideas..
October 23rd, 2009 6:57pm
No one can delete and can move items - seems to be impossible on Exchange.Send as - look at this link (specially on comments to the article): http://telnetport25.wordpress.com/2007/08/20/send-on-behalf-places-item-in-the-senders-sent-items-rather-than-the-from/. But you must keep in mind that this behavior is by design... (http://support.microsoft.com/kb/269171)
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October 23rd, 2009 11:09pm
http://support.microsoft.com/kb/269171 indicates that this applies to outlook 97, 98, 2000. What about 2002(XP), 2003, and 2007? I am sure that the article simply needs to be updated. So what are other people doing?
October 24th, 2009 3:05am
About No one can delete anything, agree with Grzes8. If you want to preserve all users messages, please use Journaling to backup the mail flow
As for Send as, sender can send the mails by using From field, instead of going to original users mailbox if you granted this permission. You can use the resources from Grzes8
Resources:
Understanding Send As Behavior in Exchange 2007
How to save items that are sent by a delegate to a manager's Sent Items folder in Outlook
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October 26th, 2009 5:32am