Hello,

I am having some issues with the Shoretel addins in Outlook 2013. I go into Outlook to activate the addins (File -> Options -> Add-Ins -> Go) and check the boxes by the four Shoretel addins (Shoretel Contacts Upload Add-in, ShoreTel Voice Mail Integration Add-in, Shoretel CAS Connection Add-in, Shoretel Call Handling Mode Add-in) and click okay. Then when I navigate back to the same addin screen as before (File -> Options -> Add-Ins -> Go) to confirm that they are checked I find that they are unchecked. I can not get them to stay checked. Also, I have been finding that as I log on to the different machines on my domain that they either have no addins activated or only the Voice Mail Integration Add-in activated. Again, I can do nothing to change these settings. Finally, I want to enable the ShoreTel Conference Add-in, but this add-in only shows up on five of the computers on my domain. Is there any way to add the Conference Add-in to all of the machines on my domain and enable every add-in? All of the machines run Microsoft Office 2013 32-bit, Shoretel 13.1 and Windows 7 Enterprise/Professional. Please Help.