I'm having some issues where my Outlook clients hang when connecting across servers.  My setup is a Netscaler balancing two multirole servers.  If the user is balanced to EXC1 and their mailbox database is active on EXC1 then it's no problem and everything works as normal.  If the users mailbox is still active on EXC1, but the user is balanced to EXC2 then there is about a 30-60 second delay where Outlook hangs and is unable to connect.  I see this same problem in OWA.  Any insight would be much appreciated.

I'm having some issues where my Outlook clients hang when connecting across servers.  My setup is a Netscaler balancing two multirole servers.  If the user is balanced to EXC1 and their mailbox database is active on EXC1 then it's no problem and everything works as normal.  If the users mailbox is still active on EXC1, but the user is balanced to EXC2 then there is about a 30-60 second delay where Outlook hangs and is unable to connect.  I see this same problem in OWA.  Any insight would be much appreciated.

I would ask NetScaler Support and ensure you have the load balancing setup correctly.

Hi.

I recommend to convert all active databases on the EX1 and switch on balance EX1. EX2 conduct detailed testing.

Hi Linedpaper,

Please ensure you Outlook clients are on Cached Exchange Mode. It might hang due to network issues, if on OnlineMode.

What about OWA issues with you directly use the server URL bypassing th

Hi,

Is there any updates for this issue? Hove you tried the suggestions above?

Please collect more event logs for further analysis.

Regards,