Small Business Server Capacity Planning
Hi there Im looking into setting up a SBS Premium edition for a telesales client. The concept would be to run their daily business on the primary server and use the second server for a CRM installation (probably Microsoft CRM). My question is whether anybody has experience in mass emailing off a SBS mailserver (a feature within Microsoft CRM) and what capacity we could realistically expect to manage. I appreciatte there are a number of possible bottlenecks but assume the CRM package on the second server would process the records quite quickly (read the data from SQL) and then pass the emails to exchange. The exchange server would then have to process the emails. Clearly the speed at which it can send them would depend upon the amount of bandwidth available and also the rate at which the mail servers at the other end except the emails. Anybody done this before? As an example if we had a mail list of 10 000 contacts would this be an overnight job, could it be quicker, would it take longer. Best guesses would do at this stage. Martyn Fewtrell
May 27th, 2010 5:34pm

Think of it this way. If you've got SBS you're a pretty small house. That means your network connection might not be great. It may also be that your ISP might not like the idea of what you're doing. If that's the case I would suggest you engage a mass mailing agency to do that for you. There are many around. However, if that's not the case then an Exchange server isn't going to break sweat processing 10k emails per night and pumping them down the wires. Sure, the connections are going to take a while so it's, as you concur, not a big job. Don't bother looking at whether Exchange can cope, focus instead on the business infrastructure. "mfewtrell" wrote in message news:3a84ffc2-29d7-4a07-9a04-af0c128196cc... Hi there Im looking into setting up a SBS Premium edition for a telesales client. The concept would be to run their daily business on the primary server and use the second server for a CRM installation (probably Microsoft CRM). My question is whether anybody has experience in mass emailing off a SBS mailserver (a feature within Microsoft CRM) and what capacity we could realistically expect to manage. I appreciatte there are a number of possible bottlenecks but assume the CRM package on the second server would process the records quite quickly (read the data from SQL) and then pass the emails to exchange. The exchange server would then have to process the emails. Clearly the speed at which it can send them would depend upon the amount of bandwidth available and also the rate at which the mail servers at the other end except the emails. Anybody done this before? As an example if we had a mail list of 10 000 contacts would this be an overnight job, could it be quicker, would it take longer. Best guesses would do at this stage. Martyn Fewtrell Mark Arnold, Exchange MVP.
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May 27th, 2010 8:00pm

Thanks for you opinion and its pretty much what I thought. Your quite right my client is a relativly small company but one of the key features of Microsoft CRM (from their perspective) is the ability to manage email campaigns and even small business have quite large mailing lists. I cant see the ISP being concerned as it wont touch their mail server and it would be a legitimately managed list ie they dont want to pump out offers for Viagra! Thanks for your opinion. Martyn
May 27th, 2010 11:33pm

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