Somthing went wrong

I was trying to use word and a box saying something went wrong popped up. I tried the quick fix, it didn't work. I then followed the online instructing telling me to restart the computer and then if your a home user reinstall office 2013, but I can't find where to re install it.

What am I suppose to do?

June 10th, 2015 4:22pm

Hi sharbearrules,

This issue might be caused by some factors. Please try the following method before reinstalled Office 2013.

1)Run Word in "Administrative" mode:

To run the Word program in administrator mode, try the step below:

go to Computer, Programs files/Program files X (86).

Look for Microsoft Office ->Office 15.

Look for Winword.exe

Right click on it and click Properties

Click on the Compatibility tab and check the box forRun as admin.

https://social.technet.microsoft.com/Forums/en-US/54cabcb9-1703-4591-87d8-7aae2fa1e4e7/ms-word-2013-unable-to-start-sorry-something-went-wrong-and-word-was-unable-to-start-6?forum=officeitpro

2) Then we might need to reinstall the Office, For more detail information, please refer to the following link:

https://support.office.com/en-us/article/Uninstall-Office-2013-or-Office-365-from-a-Windows-computer-9dd49b83-264a-477a-8fcc-2fdf5dbf61d8?ui=en-US&rs=en-US&ad=US

Regards,

George Zhao
TechNet Community Support

Free Windows Admin Tool Kit Click here and download it now
June 17th, 2015 9:30pm

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