Hello,

I have a music pass which I am using on three devices (my computer and two phones), and I am using the Windows media player to sync my music to one of the phones, but the program won't let me sync the songs I've downloaded from the Xbox store. It says, "It is not possible to sync subscription files to this device". However, under the media usage rights tab in properties, it say that I can sync two more times with a device that can play subscription files, which the device can.

Should restarting the phone and trying again work, or do I have to download all of the songs through my phone's internet connection?

Hope you can help.