Hello,

I am on exchange CU7 update and trying to get anti-malware and spam to work.  I am constantly seeing the crashing of the FIP-FS service showing The FIP-FS Scan Process failed initialization. Error: 0x800706BE. Error Details: The remote procedure call failed.  Event ID 1106.  I am also getting constant app crashes of the scanningprocess.exe showing 

Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: scanningprocess.exe
P2: 15.0.1044.24
P3: 546fc941
P4: scanningprocess.exe
P5: 15.0.1044.24
P6: 546fc941
P7: c0000005
P8: 000000000005a8f6
P9: 
P10: 

I have confirmed that updates are downloading for the malware database, but the services themselves are crashing for some reason.  I have checked what settings I know about for spam and anti-malware and have run out of options.  My FIP-FS service is terminating about once every 8 min so it's killing me in trying to figure out what is wrong.

Hello.

1. Stop Anti-spam and anti-malware protection services. 

2. Install all Windows Update.

3. Restart and check work.

PS. You may have a little memory to work exchange 2013.

Hello,

Thanks for responding so quickly.  I have disabled malware scanning and uninstalled the antispam components using the scripts then installed any available updates, but the FIP-FS persists to fail RPC calls and keeps terminating the service.  I also am getting this message:

Faulting application name: scanningprocess.exe, version: 15.0.1044.24, time stamp: 0x546fc941
Faulting module name: scanningprocess.exe, version: 15.0.1044.24, time stamp: 0x546fc941
Exception code: 0xc0000005
Fault offset: 0x000000000005a8f6
Faulting process id: 0x3984
Faulting application start time: 0x01d05092080277e7
Faulting application path: C:\Program Files\Microsoft\Exchange Server\V15\FIP-FS\Bin\scanningprocess.exe
Faulting module path: C:\Program Files\Microsoft\Exchange Server\V15\FIP-FS\Bin\scanningprocess.exe
Report Id: 479bd74f-bc85-11e4-943d-000854da797e
Faulting package full name: 
Faulting package-relative application ID: 

As for memory on my server I currently have 16gb total and currently I have 7.5gb available.

Perhaps you have even installed any antivirus software on the server Exchange. You may need to configure exceptions.

Anti-Virus Software in the Operating System on Exchange Server

Hello again.  I did see an article about this, but I have no anti virus on my server at all and have never had any.  I tried to do a good amount of research before resorting to asking someone else, but I am at the end of a road right now since I just cannot wrap my head around why these services keep crashing.  Do you have anything else I could check?

Ok. Perhaps you used any policy System Center Endpoint Protection Policy for OU Exchange Server or Domain.

PS. In some cases, when a large flow of messages melvare filters and DLP can take up to 4 GB of memory for each filter. I do not know how many users you have in the postal system and its architecture, but it is recommended 24 GB of memory on the server for production environments.

 http://blogs.technet.com/b/exchange/archive/2013/05/14/released-exchange-2013-server-role-requirements-calculator.aspx

PS. If you are using DLP, this module also uses ScanningProcess.exe

Anti-Virus Software in the Operating System on Exchange Server

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ScanEngineTest.exe	%ExchangeInstallPath%FIP-FS\Bin	Content scanning component that's used by the Malware agent and DLP.	Mailbox servers
ScanningProcess.exe	%ExchangeInstallPath%FIP-FS\Bin	Content scanning component that's used by the Malware agent and DLP.	Mailbox servers