Transport rules...or somewhere else?
TechNet readers & contributers,I recently was asked to start working more into the administration side of my companies i.t. department and with that came the need to get in some new exchange management console work. Being as I am unfamiliar with the console, I was hoping someone might be able to help me out.One of the employees came to me asking if I could setup a few of the public mailboxes with some server-side rules.The first mailbox is looking to flag all incoming messages so the folks looking at that mailbox can readily identify what has been given attention to. Once someone has read that message they remove the flag on the email manually.The other mailbox is in need of a rule to seperate emails based on the titles. Emails related to [program A] stay in the inbox while anything related to [program B] gets put into a sub folder with a relevant name.I was attempting to simply do this from the management console using the transport rule wizard(hub transport). Unfortunately, it does not seem to have any rules that would follow the above examples. The conditions and exceptions choices are all usable to me, but the entire list of actions is just way off target for what this user needs. Can anyone help me out? Perhaps there is another section of the console I should look into to find the spot where these two rules need to be made.Thanks,-DTA
October 29th, 2008 7:05pm
Transport rules can only alter message behavior in transit. Once a message is in a mailbox transport rules have no way to touch them. You need, as you described, a rule, or something that can directly interact with the mailbox store itself, like an event sink. Unfortunatly, in Exchange 2007 this is tough to accomplish. You have5 basic options:
use a 3rd party app
make the rule yourself with outlook/OWA
create an event sink
schedule EWS to move content based on criteria
use the outlook sdk to automate server side rule creation (c++)
None of those are fun, which is why many apps like thishaven't upgraded their code to 2007 (I'm guessing).
See this post for someone else's troubles with this issue and more detail:
http://forums.microsoft.com/TechNet/showpost.aspx?postid=3996116&siteid=17
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October 31st, 2008 5:50am
Hi,
Regarding the second mailbox, I suggest you can create a server side rule by using following method:
1. Logon the mailbox by using OWA
2. Options->Rules
3. Create a Rule like below:
Apply this rule after the message arrives with XXX in the subject, move it to the XXX folder
Regarding the first mailbox, I do not find a similar method. Nevertheless, I suggest that you can have the readers to flag the message when they read the message. Then, the messages without flag have not been read.
For more information regarding Server Side Rule and Client Side Rule:
Server-based vs. client-based rules
http://www.slipstick.com/rules/serverbased.htm
Mike
October 31st, 2008 6:44am