When i try to install Microsoft Office Professional Plus 2013 32 bit i get the message "Please Wait, were sorry. It looks like another installation is running. Please wait until it's finished and try installing Office again" although i do not have any other installations running. And once i press close to that Microsoft Bootstrapper "stops working" I have windows 7. Please help, thankyou!

Hi,

First, try to reboot your computer to check the issue, if the issue still occurs, then try the following methods.

Note: Modifying REGISTRY settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of REGISTRY settings can be solved. Modifications of these settings are at your own risk.

I need you to check in the registry for a certain subkey that might be there. The subkey we are looking for is called InProgress

•  From your desktop click the Start button
• In the search field type regedit (do not hit enter, regedit.exe will appear in the start menu)
• Right-click regedit.exe and select Run as administrator

(If you receive the User Account Control message, select continue or allow to proceed)

You should now be the Registry Editor.

Now we are going to browse to the following subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\InProgress

• Expand HKEY_LOCAL_MACHINE
• Expand SOFTWARE
• Expand Microsoft
• Expand Windows
• Expand CurrentVersion
• Expand Installer

Under the Installer key do you see the subkey Inprogress, if so, right-click the Inprogress subkey and select delete.

After you delete the Inprogress subkey, close the Registry Editor and any other window that you may have open and restart your computer.

I am having the same issue. I can install any program on this comptuer but when I install Office 2013 I get the error, there is another installation in progress. I have tried the regedit but I do not have Installer after Current Version. Any other ideas as to why only Office 365 gives me the error, another install is in progress? I was able to install 2010 without this issue, but still cannot add 2013 via 365 site or downloading the .exe. Any help is greatly appreciated.

I am having the same issue. I can install any program on this comptuer but when I install Office 2013 I get the error, there is another installation in progress. I have tried the regedit but I do not have Installer after Current Version. Any other ideas as to why only Office 365 gives me the error, another install is in progress? I was able to install 2010 without this issue, but still cannot add 2013 via 365 site or downloading the .exe. Any help is greatly appreciated.

I'm having the same issue and followed all of the steps, yet the "Inprogress" option isn't there to delete. Can someone please help? I need this program for school.

Found something which appeared to work...do note that this involves messing around with registry so do be warned.

Go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\

and delete the entire Office folder.

Restart your computer, and then you should be able to install...

I just did this myself, so I have no idea if this will lead to future system instability. As of the past two hours, however, everything seems good and the next install is proceeding normally.

• Edited by ChairmanMatt 1 hour 22 minutes ago
• Proposed as answer by ChairmanMatt 1 hour 22 minutes ago