I am having trouble configuring my school Outlook Web App account with Outlook 2007. I tried (the wrong way- I thought I could figure it out on my own without reading any instructions) and failed a couple times to connect them, and somehow managed to cause Outlook to try to connect with my Outlook Web App account every time I open it. After the program tries for a minute or two to connect, I get a dialog box that says "The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action." To which I click okay and get a dialogue box asking me to enter the Exchange server and the Mail Box name. No matter what I do (I change the entries for each to experiment with trying to get into the actual Outlook program window), I have to hit OK. Next, it says, "Cannot open your default e-mail folders. The file C:\Users\... etc. etc. is not an offline folder file. Despite my efforts, I cannot stop this automatic process. The problem I'm having is getting through to the normal program, so I can delete the the incorrectly created profile, to start over and configure my two accounts the correct way. Unfortunately, I am not computer savvy in the least, and I'm not sure how to fix the problem. Any help would be very appreciated.

Accounts are accounts. There's no difference between an Outlook account and an OWA account except that you can block certain types of access. Did you create two accounts for yourself? You only need one. The connection problem you cite is generally caused by networking issues, such as problems with the network itself, name resolution (DNS), a firewall, or the like.Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."