Is there a way to transfer an incoming call after a business hours greetings has been played without creating a 'press 1 key mapping' to transfer a call to an extension. I would like the user not to have press any keys etc. I basically need a messsage played as soon as the call is answered then transfered to extension number. Is this possible?
UM Auto Attendant transfer
July 11th, 2013 12:37pm
Have you tried using a key mapping with the option "When this key is pressed" set to Time Out? That should do what you are looking for.
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July 11th, 2013 3:21pm