Hello there,

 I have downloaded and installed Office 2016 Tech preview. However when I open word 2016 or excel 2016 ,it keeps prompting me to " To Activate Office,enter the email address that is associated with your office subscription"

I used my gmail id while downloading the tech preview so entered my gmail address and clicked on NEXT button, but it goes to a Microsoft login screen asking for user name and password.

Then I used my Hotmail credentials to login. But it still gives an error-

"The   email id  isn't associated with this office product. To activate this install please sign in with the account associated with the product."

But when I use my gmail id it still goes to the next screen where it prompts for Microsoft login. Please help

• Moved by Lanlan HuangMicrosoft contingent staff 4 hours 24 minutes ago

Hi

This is the forum to discuss questions about Microsoft Office develop (VBA, customization). For your question is about product of Office, I recommend post the question to the TechNet forum for Office product

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.

Thank you for your understanding.

Best Regards

Lan