We have a Single Forest.. multiple domain child domain scenario. In one of our child
domain we are upgrading from exchange 2010 to exchange 2013. After exchange
2013 server deployment we been trying to move mailbox (from 2010 to 2013) but
it fails with Error " MigrationTransientException: Failed to communicate with the mailbox database. --> Failed to communicate with the mailbox database. -->MapiExceptionNetworkError: Unable to make connection to the server.
?(hr=0x80004005, ec=2423)"  But if we try the same using Management Shell (i.e.New-MoveRequest -Identity abc@xyz.com -TargetDatabase "TEMPDB"-BadItemLimit 100) its completing successfully.

Need help.

Hi ,

Based on the error message it seems like there is communication problem between the exchange servers .Please check the name resolution part and reachability.

Reference Link : 

http://blogs.perficient.com/microsoft/2011/06/exchange-2010-mailbox-moves-require-netbios-name-resolution/

Please reply me if you have any queries.

Thanks for your reply.

We have tried this but not helping.. we can ping the mailbox server where system mailbox resides (on a diffrent site) by netbios and by FQDN.

Hi ,

Sorry for delay , Is this issue is happening for all the users or else for an single user ?

Because on your post , you have said you can able to move it via shell by adding the bad item limit parameter.

I hope you are moving the Mailbox from Target Server.
If the you are able to move the Mailbox using Management Shell that means server is working fine.

Are you able to move the mailbox from one database to another on the same server (2013)?

Yes it is happening for all of the users.

No Prasad, we are unable to move the mailbox even from the same server i.e. from one database t

Alright, So you can move the mailbox using Management Shell in both the scenario but you can't move it using EAC.

Check the Allow Inheritance on the Mailbox and make sure that check box is checked. If not than check the box.
Try to move the mailbox and post the result.

When was the last time you restarted the server (2013)?

Thanks for your response Gulab.. The server was recently restarted a day before.. and the error is as below...

Error: MigrationTransientException: Failed to communicate with the mailbox database. --> Failed to communicate with the mailbox database. --> MapiExceptionNetworkError: Unable to make connection to the server. ?(hr=0x80004005, ec=2423)? Diagnostic context: ...... Lid: 8600 dwParam: 0x0 Msg: EEInfo: ProcessID: 8804 Lid: 12696 dwParam: 0x0 Msg: EEInfo: Generation Time: 0414-12-29T10:34:53.8500000Z Lid: 10648 dwParam: 0x0 Msg: EEInfo: Generating component: 18 Lid: 14744 dwParam: 0x0 Msg: EEInfo: Status: 1722 Lid: 9624 dwParam: 0x0 Msg: EEInfo: Detection location: 1442 Lid: 13720 dwParam: 0x0 Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x0 Msg: EEInfo: NumberOfParameters: 1 Lid: 8856 dwParam: 0x0 Msg: EEInfo: prm[0]: Unicode string: SSLJMB01.child.parent.local Lid: 62184 Lid: 16280 dwParam: 0x0 Msg: EEInfo: ComputerName: n/a Lid: 8600 dwParam: 0x0 Msg: EEInfo: ProcessID: 8804 Lid: 12696 dwParam: 0x0 Msg: EEInfo: Generation Time: 0414-12-29T10:34:53.8500000Z Lid: 10648 dwParam: 0x0 Msg: EEInfo: Generating component: 18 Lid: 14744 dwParam: 0x0 Msg: EEInfo: Status: 1722 Lid: 9624 dwParam: 0x0 Msg: EEInfo: Detection location: 322 Lid: 13720 dwParam: 0x0 Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x0 Msg: EEInfo: NumberOfParameters: 0 Lid: 62184 Lid: 16280 dwParam: 0x0 Msg: EEInfo: ComputerName: n/a Lid: 8600 dwParam: 0x0 Msg: EEInfo: ProcessID: 8804 Lid: 12696 dwParam: 0x0 Msg: EEInfo: Generation Time: 0414-12-29T10:34:53.8500000Z Lid: 10648 dwParam: 0x0 Msg: EEInfo: Generating component: 18 Lid: 14744 dwParam: 0x0 Msg: EEInfo: Status: 11001 Lid: 9624 dwParam: 0x0 Msg: EEInfo: Detection location: 320 Lid: 13720 dwParam: 0x0 Msg: EEInfo: Flags: 0 Lid: 11672 dwParam: 0x0 Msg: EEInfo: NumberOfParameters: 1 Lid: 8856 dwParam: 0x0 Msg: EEInfo: prm[0]: Unicode string: SSLJMB01.child.parent.local Lid: 53361 StoreEc: 0x977 Lid: 51859 Lid: 33649 StoreEc: 0x977 Lid: 43315 Lid: 58225 StoreEc: 0x977 Lid: 39912 StoreEc: 0x977 Lid: 54129 StoreEc: 0x977 Lid: 50519 Lid: 59735 StoreEc: 0x977 Lid: 59199 Lid: 27356 StoreEc: 0x977 Lid: 65279 Lid: 52465 StoreEc: 0x977 Lid: 60065 Lid: 33777 StoreEc: 0x977 Lid: 59805 Lid: 52487 StoreEc: 0x977 Lid: 19778 Lid: 27970 StoreEc: 0x977 Lid: 17730 Lid: 25922 StoreEc: 0x977 

Alright, create a new Test Mailbox Database and try to move the mailbox into the Test Database and post the result.

what is the SP level you are running on both the servers?

Hi Neilesh,

Please check whether this issue caused by AVs or Firewall.

According to your discription, I know that you can move mailbox from 2010 to 2013 via EMS, however cannot move mailbox via EAC. Please try to re-build ECP Virtual Directory in IIS for testing.

 

This has Resolved ! The Arbitration Mailbox was on a different site .. moving the same to current site has did the trick.

Thanks all for their time towards solving the problem.