Hi All, OS:2003 Exchange server :2003 http://mail.abc.com/exchange/ options - change password - "The page cannot be displayed" massage appears. Workaround : IISPWADMIN , But failed to trouble shoot need expert help to overcome with this problem. similar pwd problem like below link: http://social.technet.microsoft.com/Forums/en-US/exchangesvrclients/thread/f2beed08-c111-441c-8099-b745720e06ed Regard's Akif

So the issue is, “The page cannot be displayed” appears when user clicks the “Change Password” option after set up the “IISPWADMIN”. Please correct me if I’ve misunderstood the issue Quote: “similar pwd problem like below link” So, there’re multiple OWA virtual directories or website in the link that you provided? Have you checked the steps in the “Troubleshooting” section in KB 297121? Please check the related traces in the IIS log after reproduced the issue Resources: OWA password change displays %iis.REMOTE_USER% in account field James Luo TechNet Subscriber Support in forum If you have any feedback on our support, please contact tngfb@microsoft.com Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hello, # Yes “The page cannot be displayed” appears when user clicks the “Change Password” option. #Added the *.htr under IISPWADMIN properties using section in KB 297121?. #adsutil.vbs set w3svc/passwordchangeflags<var>1 performed </var> Still the problem is not resolve, need your help to solve it. Regard's

What's in your environment. Front end and Backend. What are the permissions on the virtual directories?

Hello, OS:2003 Exchange server :2003 All the permissions are "Default" in nature on virtual directory. Regard's

Implementing the Change Password feature with Outlook Web Access http://support.microsoft.com/kb/297121 Please make sure your can access the change password page over HTTPS. "Microsoft requires SSL on the IISADMPWD virtual directory." If you do not have a publicly trusted SSL certificate you can create a quick self-sign certificate with "SelfSSL" part of the IIS 6.0 Resource Kit http://www.microsoft.com/downloads/en/details.aspx?FamilyID=56fc92ee-a71a-4c73-b628-ade629c89499&displaylang=en Start > All Programs > IIS Resources > SelfSSL > SelfSSL Microsoft (R) SelfSSL Version 1.0 Copyright (C) 2003 Microsoft Corporation. All rights reserved. Installs self-signed SSL certificate into IIS. SELFSSL [/T] [/N:cn] [/K:key size] [/S:site id] [/P:port] /T Adds the self-signed certificate to "Trusted Certificates" list. The local browser will trust the self-signed certificate if this flag is specified. /N:cn Specifies the common name of the certificate. The computer name is used if not specified. /K:key size Specifies the key length. Default is 1024. /V:validity days Specifies the validity of the certificate. Default is 7 days. /S:site id Specifies the id of the site. Default is 1 (Default Site). /P:port Specifies the SSL port. Default is 443. /Q Quiet mode. You will not be prompted when SSL settings are overwritten. The default behaviour is equivalent with: selfssl.exe /N:CN=computername /K:1024 /V:7 /S:1 /P:443 Run: selfssl /N:CN=webmail.contoso.com /K:1024 /V;3650 /S:1 /P:443 This will create a certificate for your Default Web Site valid for 10 years. Do not run this command if you already ahve a funtional exisitng certificate as it will replace your current certificate.

Implementing the Change Password feature with Outlook Web Access http://support.microsoft.com/kb/297121 Please make sure your can access the change password page over HTTPS. "Microsoft requires SSL on the IISADMPWD virtual directory." If you do not have a publicly trusted SSL certificate you can create a quick self-sign certificate with "SelfSSL" part of the IIS 6.0 Resource Kit http://www.microsoft.com/downloads/en/details.aspx?FamilyID=56fc92ee-a71a-4c73-b628-ade629c89499&displaylang=en Start > All Programs > IIS Resources > SelfSSL > SelfSSL Microsoft (R) SelfSSL Version 1.0 Copyright (C) 2003 Microsoft Corporation. All rights reserved. Installs self-signed SSL certificate into IIS. SELFSSL [/T] [/N:cn] [/K:key size] [/S:site id] [/P:port] /T Adds the self-signed certificate to "Trusted Certificates" list. The local browser will trust the self-signed certificate if this flag is specified. /N:cn Specifies the common name of the certificate. The computer name is used if not specified. /K:key size Specifies the key length. Default is 1024. /V:validity days Specifies the validity of the certificate. Default is 7 days. /S:site id Specifies the id of the site. Default is 1 (Default Site). /P:port Specifies the SSL port. Default is 443. /Q Quiet mode. You will not be prompted when SSL settings are overwritten. The default behaviour is equivalent with: selfssl.exe /N:CN=computername /K:1024 /V:7 /S:1 /P:443 Run: selfssl /N:CN=webmail.contoso.com /K:1024 /V:3650 /S:1 /P:443 This will create a certificate for your Default Web Site valid for 10 years. Do not run this command if you already ahve a funtional exisitng certificate as it will replace your current certificate.

Hi, Try to troubleshoot with above link ,SSL Certificate is valid and still problem not resolved , Regard's

When you are testing OWA change password did you get the same behavior accessing OWA locally on the Exchange server that you setup IISADMPWD? Example: Try to open Internet Explorer on the server and access https://localhost/exchange Login to OWA and go to options and click on change password button. When the pop-up windows display “Internet Explorer cannot display the webpage”, Right-click on the blank area of the error page and look at the properties. You should see a address (URL) like this: res://ieframe.dll/dnserrordiagoff.htm#https://localhost/iisadmpwd/aexp2b.asp?http://localhost/exchange/e2k3user/?Cmd=close You should see that OWA is attempting to access the page https://localhost/iisadmpwd/aexp2b.asp Open a new browser window on the server and try to browse to that address to see if you are able to. If it fails try to see if you can browse to http://localhost/iisadmpwd/aexp2b.asp If you only setup IISADMPWD on a back-end server and you are using a front-end server to access OWA, you will need to setup IISADMPWD so that directory is accessible to the end-user across the internet. ----------------------- If you have problem accessing the change password directory try to delete it and create it again as per the instruction in KB: To configure the IISADMPWD virtual directory, do the following: 1. Click Start, point to Programs, point to Administrative Tools, and then click Internet Services Manager. 2. Right-click the default Web site, point to New, and then click Virtual Directory. 3. In the Virtual Directory Creation wizard, type IISADMPWD in the Alias box, and then click Next. 4. In the Directory box, type <hard disk>:\winnt\system32\inetsrv\iisadmpwd or the location where your hard disk is your default hard disk (Example: C:\WINDOWS\system32\inetsrv\iisadmpwd), and then click Next. 5. Verify that only the Read and Run script check boxes are selected, such as the ASP check box, click Next, and then click Finish. 6. Verify that the IISADMPWD virtual directory has only basic authentication set and, if you use Windows 2003/IIS 6.0, verify that the application pool is set to ExchangeApplicationPool. ------------- If you did not check the Run script when creating IISADMPWD you may get: “The page cannot be displayed” You have attempted to execute a CGI, ISAPI, or other executable program from a directory that does not allow programs to be executed. Please try the following: Contact the Web site administrator if you believe this directory should allow execute access. HTTP Error 403.1 - Forbidden: Execute access is denied. Internet Information Services (IIS) ----

Hi, I appreciate your valuable input , kind find below error details, Planning to delete IISADMPWD and create it again. res://C:\WINDOWS\system32\xpsp3res.dll/dnserror.htm#https://mail.abc-d.com/iisadmpwd/aexp2b.asp?http://mail.abcd.com/exchange/xyz.user/?Cmd=close http://mail.abcd.com/iisadmpwd/aexp2b.asp #When i try to browse above .asp below error occur. HTTP/1.1 503 Service Unavailable Regard's

If you get 503 “Service Unavailable” the Application Pool for your IISADMPWD may be stopped. --------- 6. Verify that the IISADMPWD virtual directory has only basic authentication set and, if you use Windows 2003/IIS 6.0, verify that the application pool is set to ExchangeApplicationPool. -------- The KB also specifies that the IISADMPWD should be set to ExchangeApplicationPool, and since your OWA is working your ExchangeApplicationPool is working. Maybe your DefaultAppPools is stopped, and your IISADMPWD is set to use (by default) the DefaultAppPools.

Hello, I created IISADMPWD under "Default web site" aexp2b.asp can browse from the server , But unable to open http://mail.abcd.com/iisadmpwd/aexp2b.asp. One more IISADMPWD under "Exchange virtual server" , I can not browse from server as well as from web. Need an expert advice to resolve this issue ..... Regard's

Any valuable input to resolve this issue appreciated ............ the iisadmpwd virtual folder properties, select configure in the application settings area of the virtual directory tab, and remove the davex.dll. The IISADMPWD deleted and re-created. Still unable to solve the issue. now the status is: res://C:\WINDOWS\system32\xpsp3res.dll/dnserror.htm#https://mail.abc-d.com/iisadmpwd/aexp2b.asp?http://mail.abc-d.com/exchange/xyz.user?Cmd=close Again when i try to access: #When i try to browse aexp2b.asp below error occur. The page cannot be found The page you are looking for might have been removed, had its name changed, or is temporarily unavailable. Have a lovely day to all ...... Regard's

It sounds like you are attempting to setup IISADMPWD on an Exchange back-end cluster under the Exchange Virtual Server website… The Exchange virtual Server website is only accessible when using the Exchange cluster IP. Please setup IISADMPWD on the Exchange front-end server’s Default Web Site instead of the back-end. http://support.microsoft.com/kb/297121 Note The steps are the same for clustered Exchange servers. When front-end servers are in use with an Exchange cluster, no configuration is necessary on the cluster itself.

Hello Jhon, I need remote help from microsoft to resolve this issue, Can you guide me about the process , My management updated me with Volume license only not active id , how to get it if needed. Thanks a lot!

Your request for remote help falls into the paid support category which requires a more in-depth level of support. Please visit the below link to see the various paid support options that are available to better meet your needs. http://support.microsoft.com/default.aspx?id=fh;en-us;offerprophone