I am having problems loading Home & Student 2013 on my new laptop...I get logged into my account and try to install it and is says my security systems are not allowing me to download my Home & Student 2013...Not sure what security system they are talking about...Thank you in advance.

Hi,

Did you get the error message like this figure:

If yes, please follow this article to change the IE Security Settings to Enable File Downloads.

http://hdc.tamu.edu/Systems_Software/Web_Browsers/Windows_Internet_Explorer/Change_IE_Security_Settings_to_Enable_File_Downloads.php

Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

If no, please share us the whole error message.

Regards,

George Zhao
TechNet Community Support