Unable to loging to Exchange 2013 OWA or ECP : You don't have permission to open this page. If you're a new user or were recently assigned credentials, please wait 15 minutes and try again.

Issue :-  Unable to login to ECP or OWA with newly install Exchange 2013 or Exchange 2013 sp1. 

Error :-

You don't have permission to open this page. If you're a new user or were recently assigned credentials, please wait 15 minutes and try again. 

or 

Something Went wrong :(

Please check  Application logs stating same.

Windows logs -> Application logs

(Process w3wp.exe, PID 6460) "RBAC authorization returns Access Denied for user CAS\Administrator (SID=S-1-5-21-2801702198-531129156-3484030250-500). Reason: User was not found on Domain Controller dc.domain.com."


Resolution :-

We all have normal habit of putting administrator word as account name in login is the issue.  please use administrator@domain.com you will be able to login.

I believe Microsoft should fix this soon. why a local Account request is going to CAS server.

Regards,

Ajay Chanana


March 18th, 2015 3:53am

Hi Ajay Canana,

i'm not sure if i really understand your problem, but a local account is not an Domain Account, only on Domain Controller Server a local Administrator will be a domain administrator.

Exchange cannot work or implemented without Active Directory.

So please use domain\administrator and not CAS\Administrator to log on owa or ecp

You can also change the authentication on OWA/ECP to use only the username if you define the domain name in the Use forms-based authentication method 

Every authentication request will be send to Domain controller and not to the local server 

Best regards

 

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March 18th, 2015 6:06am

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