I recently removed our last Exchange 2003 server. We currently have Exchange 2007 Enterprise running. I've been only able to mount 5 databases. After creating a new one, it is ubable to mount. I've also re-run the option setup.com /PrepareAD twice and restarted the IS. Re-added the product ID and still unable to mount the database. ------------------------------------------------------- Microsoft Exchange Error -------------------------------------------------------- Failed to mount database 'CCC'. CCC Failed Error: Exchange is unable to mount the database that you specified. Specified database: HCEXCHSRV\Third Storage Group\CCC; Error code: MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-2147467259) -------------------------------------------------------- OK --------------------------------------------------------

Hi Do you see an event 9591 in the application log? Have you entered the license key yet? Steve

Hi Do you see an event 9591 in the application log? Have you entered the license key yet? Steve

Application Log does have event ids for 9591. Exceeded the max number of 5 MDBs on this server. And I have also re-applied the product key.<o:p></o:p>

Application Log does have event ids for 9591. Exceeded the max number of 5 MDBs on this server. And I have also re-applied the product key.<o:p></o:p>

OK that does sound like a license key problem. What result do you get when running the EMS command below to reapply the key? Set-ExchangeServer [ServerName] -Productkey [Key]

OK that does sound like a license key problem. What result do you get when running the EMS command below to reapply the key? Set-ExchangeServer [ServerName] -Productkey [Key]

Set-ExchangeServer : The Exchange server "HCEXCHSRV" is already licensed. At line:1 char:19 + Set-ExchangeServer <<<< hcexchsrv -Productkey W3MX6-2WXMD-QB887-4WGPK-###### + CategoryInfo : WriteError: (hcexchsrv:ServerIdParameter) [Set-E xchangeServer], InvalidOperationException + FullyQualifiedErrorId : 67BED20B,Microsoft.Exchange.Management.SystemCon figurationTasks.SetExchangeServer Name : HCEXCHSRV ProductID : 90557-046-0000007-05121 IsExchange2007TrialEdition : False IsExpiredExchange2007TrialEdition : False RemainingTrialPeriod : 00:00:00

Have you restarted the Information Store service since entering the key? Edit: ignore that, I just re-read your opening post

Name Site ServerRole Edition AdminDisplayVe rsion ---- ---- ---------- ------- -------------- HCEXCHSRV Default-First-Sit... Mailbox,... Enterprise Version 8.3...

Name Site ServerRole Edition AdminDisplayVe rsion ---- ---- ---------- ------- -------------- HCEXCHSRV Default-First-Sit... Mailbox,... Enterprise Version 8.3...

It does appear to be licensed correctly but the issue you are seeing is what happens when using the trial version. I don't have a 2007 system at my disposal right now to see if it can be unlicensed in some way so that you can start again.

It does appear to be licensed correctly but the issue you are seeing is what happens when using the trial version. I don't have a 2007 system at my disposal right now to see if it can be unlicensed in some way so that you can start again.

Hi, Please try to use ADSIedit.msc to check the value for msexchMaxStorageGroups and msExchMaxStoresTotal on Information store You can navigate to ADSIEIDT --> Configuration --> Services --> Microsoft Exchange -->Administrative Groups --> Exchange Administrative Groups --> Servers-->exchangeserver --> Information store If the value is 5, the I recommend yu to apply the latest update to your Exchange Server and then reboot to check the issue agan. Xiu Zhang TechNet Community Support

Hi, Please try to use ADSIedit.msc to check the value for msexchMaxStorageGroups and msExchMaxStoresTotal on Information store You can navigate to ADSIEIDT --> Configuration --> Services --> Microsoft Exchange -->Administrative Groups --> Exchange Administrative Groups --> Servers-->exchangeserver --> Information store If the value is 5, the I recommend yu to apply the latest update to your Exchange Server and then reboot to check the issue agan. Xiu Zhang TechNet Community Support

I've checked the value and they are both set to 5. What update should I re-apply to change these setting?

I've checked the value and they are both set to 5. What update should I re-apply to change these setting?

Hey, does anybody have any ideas on how to fix this issue?

Hey, does anybody have any ideas on how to fix this issue?

Hi, Then please try to apply the latest update and the check the issue again. We have rollup7 released for Exchange 2007 sp3. Update Rollup 7 for Exchange Server 2007 Service Pack 3 (KB2655203) http://www.microsoft.com/en-us/download/details.aspx?id=29426 Xiu Zhang TechNet Community Support

I've scheduled downtime for this weekend to re-apply the update. Is there anything else I can do before then?

I've scheduled downtime for this weekend to re-apply the update. Is there anything else I can do before then?

I reapplied Update Rollup 7 for Exchange Server 2007 Service Pack 3 (KB2655203) to the Exchange server over the weekend. I'm still unable to mount any additional databases. Below is the error message. What else is there to try? -------------------------------------------------------- Microsoft Exchange Error -------------------------------------------------------- Failed to mount database 'CCC'. CCC Failed Error: Exchange is unable to mount the database that you specified. Specified database: HCEXCHSRV\Third Storage Group\CCC; Error code: MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-2147467259)

I reapplied Update Rollup 7 for Exchange Server 2007 Service Pack 3 (KB2655203) to the Exchange server over the weekend. I'm still unable to mount any additional databases. Below is the error message. What else is there to try? -------------------------------------------------------- Microsoft Exchange Error -------------------------------------------------------- Failed to mount database 'CCC'. CCC Failed Error: Exchange is unable to mount the database that you specified. Specified database: HCEXCHSRV\Third Storage Group\CCC; Error code: MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-2147467259)

Hi, How is the issue now? Please try to change the number to 50 from ADSIedit and then test the issue again. Note: Please have a full backup of Exchange Server and AD in case some unexpected issue would occur. Xiu Zhang TechNet Community Support

Hi, How is the issue now? Please try to change the number to 50 from ADSIedit and then test the issue again. Note: Please have a full backup of Exchange Server and AD in case some unexpected issue would occur. Xiu Zhang TechNet Community Support

I changed the value for msexchMaxStorageGroups and msExchMaxStoresTotal on Information store from 5 to 50. It now appears to work. Thanks