Unable to send email to a certain domain
Well, I am having slight issues with sending email to a certain domain. We can receive them fine, but not send them. Everything was fine a week or so ago and now it's not working.
The messages are just sitting in the Queue Viewer under "Messages" with the the 400 4.4.7 Message Delayed Error. However, under "Queues", the last error was 451 4.4.0 DNS query failed.
I've tried researching this, but no luck. I don't see any problems with our DNS, I don't have an Edge Transport setup and it only occurs with this one company. I can send it from our webmail, just not from my Outlook internal on the network.
December 2nd, 2010 12:21pm
Both the first two errors indicate issues from the receiving side.
But you are able to send the mail through webmail (OWA) then the mail flows through your exchange server whether it is outlook or owa. is it possible to increase the logging
is it possble to telnet the company's exchange server
Free Windows Admin Tool Kit Click here and download it now
December 2nd, 2010 2:14pm
I have not tried it through OWA. I can send emails from our POP3 email (mail.domain.com). We use a POP3 connector to pull mail to our exchange.
May sound novice here, but where/how to increase the logging? Increase the DNS logs?
I can telnet to mail.theirdomain.com on port 25, but I am not getting a 250 Ok on the EHLO or HELO to their domain
December 2nd, 2010 3:30pm
Maybe this will help. This is what I get from the telnet.
*Only items replaced are domains, IP address and email addresses
220 EX1.theirdomain.com Microsoft ESMTP MAIL Service ready at Thu, 2 Dec 2010 15:24
:10 -0500
EHLO theirdomain.com
250-EX1.theirdomain.com Hello [X.X.X.X]
250-SIZE
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-X-ANONYMOUSTLS
250-AUTH
250-X-EXPS GSSAPI NTLM
250-8BITMIME
250-BINARYMIME
250-CHUNKING
250-XEXCH50
250-XRDST
250 XSHADOW
mail from: me@mydomain.com
250 2.1.0 Sender OK
rcpt to: user@theirdomain.com
501 5.1.3 Invalid address
Free Windows Admin Tool Kit Click here and download it now
December 2nd, 2010 3:37pm
Hi,
Have you tried run nslookup –query=mx theirdomian.com in CMD? Please paste the information here.
And do you have a Windows Server 2008-based computer that is running Microsoft Exchange server 2007? If so, please refer to the following KB article.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;972744
Best regards,
SerenaPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
December 6th, 2010 5:25am