Error HRESULT E_FAIL has been returned from a call to a COM component when trying to insert or view an existing Power View

I saw https://support.microsoft.com/en-us/kb/2956102/en-us#officeinstall for the MSI install

has this been fixed in the Office 365 version for Excel 2013? If so, then why am I experiencing it in Excel 2013 version 15.0.4711.1003?

• Edited by CWFCleber 17 hours 55 minutes ago

Hi CWFCleber,

As far as I know, Excel 2013 version 15.0.4711.1003 is the Current Version of Office 365 now. The fixKB2956102 has been installed, detailed info:

Release: February  2015 Update
Version: 15.0.4711.1003

https://support.microsoft.com/en-us/gp/office-2013-365-update#26

https://support.microsoft.com/en-us/kb/3032763

Then, please try the workaround, and let me know if that helps or not.

Check your Region setting for your system and see if it is set to a region that uses a comma for the decimal mark? If it is, please change it to a region that uses a period for the decimal mark instead of a comma.

Thanks

George Zhao
Forum Support
________________________________________
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click "tnfsl@microsoft.com"

• Edited by George.Zhao CHNMicrosoft contingent staff, Moderator 1 hour 25 minutes ago