Microsoft Visio 2010 Standard Edition running on Windows 8.1 on Acer Intel i7 @ 2.5 GHz w/ 16GB Ram 64 bit operating system.
However, I just transferred this from my old laptop which was running Windows 7 on a HP Pavillion 32 bit system and had the same problem. Don't think its hardware related
Undo button is always CANT UNDO. When working with a large drawing this is INCREDIBLY annoying. Sometimes you can drag a wall and it doesn't grab and then 100 different items go shifting off in another direction.
Online, you describe a "manual" fix by simply redoing everything. That's a Master of the Obvious while being Entirely Oblivious statement.
In earlier versions you describe a fix to the registry by resetting the number of times an UNDO in Visio can occur. Apparently its normally set at 16. I can't locate this in the registry for Vision on 8.1. In the File/Options/Advanced section you can set the number of Undo's and they are set at 20. I've tried changing that number, clearing the clipboard, contacting support...yeah right. The UNDO button starts as being grayed out and stays that way whether or not I just turned on the computer or just started Visio. There's nothing on the clipboard to be eating memory.
Even on the Quick Menu definition window it shows the button as a CANT UNDO button. What good is a CANT UNDO button. This is an elemental function in a program of this nature. This is the first time in a decade that I've contacted microsoft for support and I've purchased countless programs and windows versions and the first time I find a screen that says CALL FOR FRIENDLY SUPPORT, I got a friendly computer voice that took me through 20 minutes of nothing to tell me to go back to the online site. I've searched the forums which apparently only search by the first term and couldn't find anything.
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