I recently upgraded to Office 2013 and use Outlook as my primary mail client for work.  In Outlook 2010 when a folder had new/unread mail in it the folder would bold and show the number of unread items in the folder.  I have not successfully gotten this to work on Outlook 2013.  I have selected the properties of the folder and tried to have it show the total number of items in the folder as well as only the unread ones.  Neither of these numbers show up next to the folder.  This is causing some significant frustration because hours are going by without me realizing that I have unread email.  How do I make outlook show the unread items count for each folder?

Please help!

Thanks!

I don't have a copy of Outlook 2013 up in front of me, but I'm guessing that you have some sort of "view" turned on that is only showing you read messages.

Well it's not a general issue with Outlook 2013 as toggling the options in the folder properties works for me.

You could try to narrow down the problem by:

1. Creating a new Outlook profile on the same machine.  Same issue?
2. Creating a new Outlook profile on the same machine for a different mailbox. Same issue?
3. Creating a new Outlook profile on a different machine. Same issue?

Hi,

Please right-click the problematic Outlook folder, click Properties and make sure Show number of unread items is checked in Outlook 2013.

Regards,

Hi there...I am having a similar problem (I think)...please direct me if not...I have numerous folders in Outlook 2013 of which I like to set each one to "show total number of items"...is there a way to set ALL folders without having to do each one (I have approximately 60) because when I have previously done each one individually and then closed down Outlook 2013 all folders revert back to default settings and I have to go into each folder to set them all again...I have found a post with a macros for this but as I have never used macros before I am hesitant and unknowledgable as to how to go about setting it up...surely there must be an easier way for me...kindest regards...Carole-Anne