User name change not reflected in Address Book
We had a user change their name a few weeks ago. I changed her name and AD account and moved on. Today I look and the address book still shows the old name. I have changed other names since even one today and they all show the new name. What would cause
one account not to update the ad
June 3rd, 2015 2:26pm
Just checked in OWA it shows the new name but in our Outlook it shows the old name.
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June 3rd, 2015 2:30pm
Do you use cached mode for Outlook? Try updating the OAB and forcing a download in Outlook. Also what version and patch level of Exchange is this for?
June 3rd, 2015 2:36pm
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