Using Microsoft Word 2013
I updated windows to 10. Since update Word do not open my saved files. Any help?
August 6th, 2015 9:20am

I would start by doing a repair of office 2013, in programs and features.
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August 6th, 2015 9:37am

Hi Santana,

Did this issue only appear in Word? Have you ever tried to open Excel file, PPT? Did other files work fine?

I suggest you try to create a new Word file and check if it can be opened without any problems.

As far as I know, several other users also get the same issue after upgrading to Windows 10.

First of all, you can try the method of Darren Blanchard, repairing your Office first.

For resoloving this issue, the most effective way is to reinstall Office in your computer.

Hope it's helpful.

Regards,

Emi Zhang
TechNet Community Su

August 7th, 2015 3:11am

Hi Santana,

Did this issue only appear in Word? Have you ever tried to open Excel file, PPT? Did other files work fine?

I suggest you try to create a new Word file and check if it can be opened without any problems.

As far as I know, several other users also get the same issue after upgrading to Windows 10.

First of all, you can try the method of Darren Blanchard, repairing your Office.

For resoloving this issue, the most effective way is to reinstall Office in your computer.

Hope it's helpful.

Regards,

Emi Zhang
TechNet Community Su

Free Windows Admin Tool Kit Click here and download it now
August 7th, 2015 7:08am

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