1. Screen Refresh rates are poor. We have changed the Hardware acceleration on all machines to None, but we are still having a refresh problem in LM when sharing applications or desktops. For example, just paging down on a Word Document takes more than a couple of seconds to complete on the attendee screen.
2. When sharing a desktop, cannot resize. The attendee only sees a portion of the presenter's desktop with scroll bars to view other portions. From what I've read in other threads, it's impossible to have a shared desktop fit in the screen of the attendee. Is this correct?
3. When viewing our recording thru the html file, the video portion of the video not only doesn't fit the screen, but is doubled in size. There are scroll bars to view other portions of the video, but that is unacceptable for our purposes. Is there a way to record the video so that it fits the frame when viewing the html version?
Hi TSW2010,
For question 1:
How are the users connected to the internet? Are all of the meeting participants within the same network? Are ALL meeting participants experiencing the latency?
For question 2:
When sharing your desktop or an application, the desktop/application will be shown at the size of the sharing presenter. The only way to resize the shared application/desktop is to change the screen resolution. However, attendees may still have a screen resolution differing from others, so in essence there is no true way to prevent the scroll bars from appearing for all participants.
For the last question, this also can be viewed the same way as the answer to question number 2. The video shared must be lowered in resolution in order for the size to align with the frame. Additionally, Attendee screen resolution can affect the appearance of the scroll bars, so also, there is no way to control this 100% of the time, as screen resolution of Attendees is something you cannot control as a presenter.
Hope this helps.
Lu Zou
On your last paragraph, the recorded video appears in the html file that is produced significantly bigger than the original. About 50% bigger than what appears originally. It is normal size if you just load the video portion into Windows Media Player, but gets magnified in the html replay.
Is there any solution for this issue?
SN
Hi,
It seems that you are using BPOS, then I would suggest you post the thread to BPOS queue. Thanks for understanding.
Lu Zou
Lu Zou
I take it you do not have an answer. Sending someone to a different thread just to get rid of them does not seem to conform to Microsoft's customer support promise. I want an answer to the same question and I have paid for Technet Plus. Basically the question being asked is "can Live Meeting refresh screens with less than 1 second delay - assuming fast hardware and network?" If it cannot, just tell us and we will stop wasting time and go back to GoToMeeting. If it can tell us that. If you don't know - admit it. But just passing the ball is unacceptable.
Keith
Hi Keith,
We have also seem this with the later version of LM client on all systems from XP to Win764. The Video is unusabe as the page refresh is about 10 a minute. We have 100BM line both ways and have no problem with other video conf systems so unfortunately will be dropping LM for another product
Roo
Sharing on Live Meeting installed on Windows 8 64 bit takes a lot of time to refresh. While as, sharing from another computer with Win 7, on the same live meeting by different presenter, it works as normal. Something is wrong, please update!