Hi Running Exchange 2007 and Outlook 2007 SP2. I have a user who claims they are not receiving emails from partner@contoso.com. WHen I ran message tracking, the log shows the items being delivered to their mailbox server. I am sure this is rule related, but I can't get access to her desktop to check this. I do have full mailbox permissions on the mailbox though - is there any way to view rules remotely?

OWA or by setting up Outlook with that mailbox as the Primary Mailbox. Simon.Simon Butler, Exchange MVP Blog | Exchange Resources | In the UK? Hire Me.

One thing to note. If there is a rule to move messages, message tracking will show the folder the message was moved to under the RecipientStatus field on the StoreDriver Deliver entry.

Hi, Do you have any update? ThanksPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.