Installed the free Vsio 2010 Premium software and appeared to work fine. Tried using shape search function and it asked to download addtional software (I believe "Windows search services") which I did and it appeared to load fine. Now when I try the shape search function it does a quick search as if it is not really accessing any database (it does this on all searches even the most common shapes) and gives a not found try again response. Any adivice on how to get my shape search function back up and running? FYI my company currently has Visio 2003 and we were thinking on upgrading to Visio 2010 for the BPMN capability. Thanks!

• Edited by fishing1 Thursday, October 14, 2010 3:13 PM edit

The external search (like the Dodo) appears to now be a thing of the past. Some of the stencil shapes that were previously being found are still available as discrete downloads and can be searched for at Microsoft Download. Of course those stencils that were not code specific (add-on like orgchart, timeline, etc.) will still work and can be loaded if you still have the media for their installation.

al

 

• Marked as answer by Sally Tang Thursday, October 28, 2010 6:27 AM

I have the same problem except with Visio 2007 running on Windows 7 32-bit.  I can search for "server" or "Server" and get a few dozen server shapes including "Mobile information server".  However when I search for "mobile", "Mobile", "*mobile*", etc. I get, "Could not find a match.  Please search again." 

Only searches for "server" bring up any results.

 

Rob, What product have you gone to?

 

• Proposed as answer by Arastin Saturday, October 30, 2010 10:37 PM

First this is a response to the “Local Search” question, not the Internet search, as Internet search is no longer supported.

I too was having the same issue.  I had Visio 2003 with many stencils and shapes, both standard and installed vendor’s stencils.  Vendors like Cisco have thousands of shapes, and you must use search in order to find the right one.

When I installed 2010, the old stencils where still located in the “My Stencils” folder.  They appeared to work correctly, however the search would not find them.

I confirmed that the Windows indexing was seeing them, “Windows Search “for the shapes, found them. (Not just the file name, the shape in the stencil file.)  2003 required that they be in the indexing database.  In “Windows Search Indexing Status” I ran “Index Now “ a couple of times to see if that would fix it.  It did not.

I Googled, I binged, I even tried Microsoft support.  No solution, no hints.

I copied the “My Shapes” folder to “Copy of My Shapes” in preparation for a re-install to see if there was some installation issue.  Then I deleted all the files in “My Shapes”

Then just out of curiosity, I tired the Visio search again.  To my great surprise it now found every shape I had.  (Remember there are now no stencils or shapes in the “My Shapes” folder.

I moved them back to the “My Shapes” folder and re-indexed the windows search tool, and they are now all available.

Just to confirm that it was all working I created a new shape in and existing stencil file under “My Shapes”, and search for it.  At first it was not found, then I notices Windows start up its indexing.  30 seconds later, the shape was found.

No idea why, or how this fixed the issue. 

• Proposed as answer by Arastin Saturday, October 30, 2010 10:40 PM

Hi Folks,

I've repaired this error for several friends on the Win 7 platform with Visio 2010.  In every case I've run into, the issue was caused after someone read a very generalized "Optimize Windows 7" article and followed the advise to disable "Windows Search" not understanding the impacts.  I am not suggesting a one size fits all fix here, but if your "Windows Search" service has been disabled, the most straight forward option is to re-enable the service and give it a few minutes to run.  Occasionally I have had to restart the service after letting it run a few minutes to get Visio local shape search functioning again.  If you are still experiencing problems having followed the advice above, you may have deeper issues which this note is not intended to address.

From a command prompt, open services.msc, and scroll down to "Windows Search" to verify the status and modify the service if necessary.  The service should be "Enabled" and set for "Automatic" startup.

Peace,

Al

• Proposed as answer by Al Tieman Sunday, April 21, 2013 11:53 PM
• Edited by Al Tieman Sunday, April 21, 2013 11:54 PM