There's little consistency in when this happens.  It crashes after a few seconds.  I can be in the middle of dragging an item to the page or adding a connector or trying to save and it stops working.

I have been creating a diagram for a few hours now.  Id say it has crashed around 50 times.  I'm slowly getting there but this is extremely frustrating!!

Any tips welcome:)

Thanks in advance.

In regarding of the issue, please try the following methods:

1. Starting the Visio 2013 in Safe Mode

Go to your Start screen in Windows 8 or click Start > Run in Windows 7, and type one of the following commands:   Visio /safe

If it works fine, lets disable the add-ins and check them one by one.

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

Note: If we have the "Send to Bluetooth" add-in, please remove it.

  2. Verify/install the latest updates

  3. Repair Visio 2013.

If the issue still exists, please try to collect event log and app crash dump file for further research. You can upload them through One Drive and share the link in the thread.

Regards,

George Zhao
TechNet Community Support

• Edited by George.Zhao CHNMicrosoft contingent staff, Moderator 2 hours 50 minutes ago

In regarding of the issue, please try the following methods:

1. Starting the Visio 2013 in Safe Mode

Go to your Start screen in Windows 8 or click Start > Run in Windows 7, and type one of the following commands:   Visio /safe

If it works fine, lets disable the add-ins and check them one by one.

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

Note: If we have the "Send to Bluetooth" add-in, please remove it.

  2. Verify/install the latest updates

  3. Repair Visio 2013.

If the issue still exists, please try to collect event log and app crash dump file for further research. You can upload them through One Drive and share the link in the thread.

Regards,

George Zhao
TechNet Community Support

• Edited by George.Zhao CHNMicrosoft contingent staff, Moderator Friday, April 04, 2014 8:10 AM

In regarding of the issue, please try the following methods:

1. Starting the Visio 2013 in Safe Mode

Go to your Start screen in Windows 8 or click Start > Run in Windows 7, and type one of the following commands:   Visio /safe

If it works fine, lets disable the add-ins and check them one by one.

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

Note: If we have the "Send to Bluetooth" add-in, please remove it.

  2. Verify/install the latest updates

  3. Repair Visio 2013.

If the issue still exists, please try to collect event log and app crash dump file for further research. You can upload them through One Drive and share the link in the thread.

Regards,

George Zhao
TechNet Community Support

• Edited by George.Zhao CHNMicrosoft contingent staff, Moderator Friday, April 04, 2014 8:10 AM
• Proposed as answer by Swetha Anantharajaiah 3 hours 19 minutes ago

In regarding of the issue, please try the following methods:

1. Starting the Visio 2013 in Safe Mode

Go to your Start screen in Windows 8 or click Start > Run in Windows 7, and type one of the following commands:   Visio /safe

If it works fine, lets disable the add-ins and check them one by one.

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

Note: If we have the "Send to Bluetooth" add-in, please remove it.

  2. Verify/install the latest updates

  3. Repair Visio 2013.

If the issue still exists, please try to collect event log and app crash dump file for further research. You can upload them through One Drive and share the link in the thread.

Regards,

George Zhao
TechNet Community Support

• Edited by George.Zhao CHNMicrosoft contingent staff, Moderator Friday, April 04, 2014 8:10 AM
• Proposed as answer by Swetha Anantharajaiah Wednesday, April 09, 2014 7:45 AM

In regarding of the issue, please try the following methods:

1. Starting the Visio 2013 in Safe Mode

Go to your Start screen in Windows 8 or click Start > Run in Windows 7, and type one of the following commands:   Visio /safe

If it works fine, lets disable the add-ins and check them one by one.

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

Note: If we have the "Send to Bluetooth" add-in, please remove it.

  2. Verify/install the latest updates

  3. Repair Visio 2013.

If the issue still exists, please try to collect event log and app crash dump file for further research. You can upload them through One Drive and share the link in the thread.

Regards,

George Zhao
TechNet Community Support

• Edited by George.Zhao CHNMicrosoft contingent staff, Moderator Friday, April 04, 2014 8:10 AM
• Proposed as answer by Swetha Anantharajaiah Wednesday, April 09, 2014 7:45 AM

In regarding of the issue, please try the following methods:

1. Starting the Visio 2013 in Safe Mode

Go to your Start screen in Windows 8 or click Start > Run in Windows 7, and type one of the following commands:   Visio /safe

If it works fine, lets disable the add-ins and check them one by one.

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

Note: If we have the "Send to Bluetooth" add-in, please remove it.

  2. Verify/install the latest updates

  3. Repair Visio 2013.

If the issue still exists, please try to collect event log and app crash dump file for further research. You can upload them through One Drive and share the link in the thread.

Regards,

George Zhao
TechNet Community Support

• Edited by George.Zhao CHNMicrosoft contingent staff, Moderator Friday, April 04, 2014 8:10 AM
• Proposed as answer by Swetha Anantharajaiah Wednesday, April 09, 2014 7:45 AM
• Marked as answer by George.Zhao CHNMicrosoft contingent staff, Moderator 9 hours 35 minutes ago

In regarding of the issue, please try the following methods:

1. Starting the Visio 2013 in Safe Mode

Go to your Start screen in Windows 8 or click Start > Run in Windows 7, and type one of the following commands:   Visio /safe

If it works fine, lets disable the add-ins and check them one by one.

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

Note: If we have the "Send to Bluetooth" add-in, please remove it.

  2. Verify/install the latest updates

  3. Repair Visio 2013.

If the issue still exists, please try to collect event log and app crash dump file for further research. You can upload them through One Drive and share the link in the thread.

Regards,

George Zhao
TechNet Community Support

• Edited by George.Zhao CHNMicrosoft contingent staff, Moderator Friday, April 04, 2014 8:10 AM
• Proposed as answer by Swetha Anantharajaiah Wednesday, April 09, 2014 7:45 AM
• Marked as answer by George.Zhao CHNMicrosoft contingent staff, Moderator Monday, April 14, 2014 1:30 AM

In regarding of the issue, please try the following methods:

1. Starting the Visio 2013 in Safe Mode

Go to your Start screen in Windows 8 or click Start > Run in Windows 7, and type one of the following commands:   Visio /safe

If it works fine, lets disable the add-ins and check them one by one.

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

Note: If we have the "Send to Bluetooth" add-in, please remove it.

  2. Verify/install the latest updates

  3. Repair Visio 2013.

If the issue still exists, please try to collect event log and app crash dump file for further research. You can upload them through One Drive and share the link in the thread.

Regards,

George Zhao
TechNet Community Support

• Edited by George.Zhao CHNMicrosoft contingent staff, Moderator Friday, April 04, 2014 8:10 AM
• Proposed as answer by Swetha Anantharajaiah Wednesday, April 09, 2014 7:45 AM
• Marked as answer by George.Zhao CHNMicrosoft contingent staff, Moderator Monday, April 14, 2014 1:30 AM

In regarding of the issue, please try the following methods:

1. Starting the Visio 2013 in Safe Mode

Go to your Start screen in Windows 8 or click Start > Run in Windows 7, and type one of the following commands:   Visio /safe

If it works fine, lets disable the add-ins and check them one by one.

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

Note: If we have the "Send to Bluetooth" add-in, please remove it.

  2. Verify/install the latest updates

  3. Repair Visio 2013.

If the issue still exists, please try to collect event log and app crash dump file for further research. You can upload them through One Drive and share the link in the thread.

Regards,

George Zhao
TechNet Community Support

• Edited by George.Zhao CHNMicrosoft contingent staff, Moderator Friday, April 04, 2014 8:10 AM
• Proposed as answer by Swetha Anantharajaiah Wednesday, April 09, 2014 7:45 AM
• Marked as answer by George.Zhao CHNMicrosoft contingent staff, Moderator Monday, April 14, 2014 1:30 AM

In regarding of the issue, please try the following methods:

1. Starting the Visio 2013 in Safe Mode

Go to your Start screen in Windows 8 or click Start > Run in Windows 7, and type one of the following commands:   Visio /safe

If it works fine, lets disable the add-ins and check them one by one.

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

Note: If we have the "Send to Bluetooth" add-in, please remove it.

  2. Verify/install the latest updates

  3. Repair Visio 2013.

If the issue still exists, please try to collect event log and app crash dump file for further research. You can upload them through One Drive and share the link in the thread.

Regards,

George Zhao
TechNet Community Support

• Edited by George.Zhao CHNMicrosoft contingent staff, Moderator Friday, April 04, 2014 8:10 AM
• Proposed as answer by Swetha Anantharajaiah Wednesday, April 09, 2014 7:45 AM
• Marked as answer by George.Zhao CHNMicrosoft contingent staff, Moderator Monday, April 14, 2014 1:30 AM

In regarding of the issue, please try the following methods:

1. Starting the Visio 2013 in Safe Mode

Go to your Start screen in Windows 8 or click Start > Run in Windows 7, and type one of the following commands:   Visio /safe

If it works fine, lets disable the add-ins and check them one by one.

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

Note: If we have the "Send to Bluetooth" add-in, please remove it.

  2. Verify/install the latest updates

  3. Repair Visio 2013.

If the issue still exists, please try to collect event log and app crash dump file for further research. You can upload them through One Drive and share the link in the thread.

Regards,

George Zhao
TechNet Community Support

• Edited by George.Zhao CHNMicrosoft contingent staff, Moderator Friday, April 04, 2014 8:10 AM
• Proposed as answer by Swetha Anantharajaiah Wednesday, April 09, 2014 7:45 AM
• Marked as answer by George.Zhao CHNMicrosoft contingent staff, Moderator Monday, April 14, 2014 1:30 AM

In regarding of the issue, please try the following methods:

1. Starting the Visio 2013 in Safe Mode

Go to your Start screen in Windows 8 or click Start > Run in Windows 7, and type one of the following commands:   Visio /safe

If it works fine, lets disable the add-ins and check them one by one.

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

Note: If we have the "Send to Bluetooth" add-in, please remove it.

  2. Verify/install the latest updates

  3. Repair Visio 2013.

If the issue still exists, please try to collect event log and app crash dump file for further research. You can upload them through One Drive and share the link in the thread.

Regards,

George Zhao
TechNet Community Support

• Edited by George.Zhao CHNMicrosoft contingent staff, Moderator Friday, April 04, 2014 8:10 AM
• Proposed as answer by Swetha Anantharajaiah Wednesday, April 09, 2014 7:45 AM
• Marked as answer by George.Zhao CHNMicrosoft contingent staff, Moderator Monday, April 14, 2014 1:30 AM

In regarding of the issue, please try the following methods:

1. Starting the Visio 2013 in Safe Mode

Go to your Start screen in Windows 8 or click Start > Run in Windows 7, and type one of the following commands:   Visio /safe

If it works fine, lets disable the add-ins and check them one by one.

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

Note: If we have the "Send to Bluetooth" add-in, please remove it.

  2. Verify/install the latest updates

  3. Repair Visio 2013.

If the issue still exists, please try to collect event log and app crash dump file for further research. You can upload them through One Drive and share the link in the thread.

Regards,

George Zhao
TechNet Community Support

• Edited by George.Zhao CHNMicrosoft contingent staff, Moderator Friday, April 04, 2014 8:10 AM
• Proposed as answer by Swetha Anantharajaiah Wednesday, April 09, 2014 7:45 AM
• Marked as answer by George.Zhao CHNMicrosoft contingent staff, Moderator Monday, April 14, 2014 1:30 AM

In regarding of the issue, please try the following methods:

1. Starting the Visio 2013 in Safe Mode

Go to your Start screen in Windows 8 or click Start > Run in Windows 7, and type one of the following commands:   Visio /safe

If it works fine, lets disable the add-ins and check them one by one.

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

Note: If we have the "Send to Bluetooth" add-in, please remove it.

  2. Verify/install the latest updates

  3. Repair Visio 2013.

If the issue still exists, please try to collect event log and app crash dump file for further research. You can upload them through One Drive and share the link in the thread.

Regards,

George Zhao
TechNet Community Support

• Edited by George.Zhao CHNMicrosoft contingent staff, Moderator Friday, April 04, 2014 8:10 AM
• Proposed as answer by Swetha Anantharajaiah Wednesday, April 09, 2014 7:45 AM
• Marked as answer by George.Zhao CHNMicrosoft contingent staff, Moderator Monday, April 14, 2014 1:30 AM

In regarding of the issue, please try the following methods:

1. Starting the Visio 2013 in Safe Mode

Go to your Start screen in Windows 8 or click Start > Run in Windows 7, and type one of the following commands:   Visio /safe

If it works fine, lets disable the add-ins and check them one by one.

http://office.microsoft.com/en-us/support/why-cant-i-start-my-office-2013-application-HA104011864.aspx

Note: If we have the "Send to Bluetooth" add-in, please remove it.

  2. Verify/install the latest updates

  3. Repair Visio 2013.

If the issue still exists, please try to collect event log and app crash dump file for further research. You can upload them through One Drive and share the link in the thread.

Regards,

George Zhao
TechNet Community Support

• Edited by George.Zhao CHNMicrosoft contingent staff, Moderator Friday, April 04, 2014 8:10 AM
• Proposed as answer by Swetha Anantharajaiah Wednesday, April 09, 2014 7:45 AM
• Marked as answer by George.Zhao CHNMicrosoft contingent staff, Moderator Monday, April 14, 2014 1:30 AM