I need help with the below thread - I have provided the original question the reply and the customer's comeback.

ORIGINAL QUESTION

I recently told about 31 desktops to a client with Office Professional 2013.

He is seeing a different way to download office, through a click wizard.

original question:

His issue is going to be with patches and updates.

He mentioned that he goes through his WSUS server for patches/updates.

He is still able to do that?

He is afraid not and that every system will have to get updates individually.

RESPONSE

Here are a couple of answers that I received yes they can still use WSUS and both reference the same link for assistance.

• you can use wsus for getting updates for all clients/servers. You can configure it from the group policy. If you want to download individual updates, you should access http ://catalog.update.microsoft.com and search the update by product.
•  You can definitely use WSUS for Office 2013.....Just look at the link below for the update catalog that shows the listing of updates available to WSUS for Office 2013.

http:  // catalog. update.microsoft .c om /v7 / site/ search.aspx?q = office%202013

CUSTOMER RESPONSE:

That answer is a bit vague.  Specifically: our WSUS server already has updates for Office 2013 authorized on it, meaning that it can push those updates to appropriate workstations.  But it reports that there are no applicable workstations that have Office 2013 on our network. 

Meanwhile we have another domain for a subsidiary of ours and they also have a WSUS server and at least one workstation running Office 2013 open license.  That WSUS server does detect the workstation with the open license version on it.

Are they saying that when we go to WSUS to authorize updates for the Office 2013 product, we should be looking for an alternate set of updates that will apply to the OEM version of Office 2013 ?

Putting the updates aside, it is still the case that the initial installation requires each workstation to download the rest of the installation.  The description of click-to-run we read mentions you can begin using the product right away while the full features download in the background.

Hi,

we have to check if the machines are reporting to the WSUS server. If machines have Office 2013 installed on them then the updates can be approved and deployed to the client machines. we also have to see if the machine when checking through MU (Microsoft Update) is able to get the windows updates, if yes then those updates are even avaialble in the catalog as there are some updates which are available in the Catalog and some updates not.

That WSUS server does detect the workstation

If the WSUS server is not detecting the Workstation then there might be some possibilities which we have to look. We have to see if the machines have the correct GPO in place for WSUS server location, also we have to see the Windowsupdate.log to see what errors are there. Also we can see the version of the WUA (windows update agent) on the WSUS server and Client are same. If the WSUS server's WUA is obsolete then we can get errors like  0x800B0001. In this case we have to apply KB2734608 on the WSUS servers.