Web ready document viewing in Exchange 2013 disabled?

Hi all,

is web ready document viewing disabled because of that bug (http://technet.microsoft.com/en-us/security/bulletin/ms12-058) in Exchange 2013? Or is there a patch to fix it?

When I try to access an attachment in OWA it says 'The web ready document viewing service has been disabled by the administrator for your organization'...

Any ideas?

Thanks in advance!

December 17th, 2012 2:13am

Hi jipjip100,

As Bharat said:

"Note, the vulnerability mentioned in security bulletin MS12-080 does not impact Exchange 2013, so there is no security update for Exchange 2013."

Released: Update Rollup 5 v2 for Exchange 2010 SP2, Exchange 2010 SP1 RU8 and Exchange 2007 SP3 RU9

http://blogs.technet.com/b/exchange/archive/2012/12/11/released-update-rollup-5-v2-for-exchange-2010-sp2-exchange-2010-sp1-ru8-and-exchange-2007-sp3-ru9.aspx

Please check whether the feature is disabled via OWA VD or OWA Mailbox policy:

View or Configure Outlook Web App Virtual Directories

http://technet.microsoft.com/en-us/library/dd298140.aspx

View or Configure Outlook Web App Mailbox Policy Properties

http://technet.microsoft.com/en-us/library/dd351097.aspx

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December 17th, 2012 11:31am

Hi Frank,

thanks for your answer. WebReadyDocumentViewing is enabled for both private and public computers on the virtual directory of the CAS as well as in the OWA mailbox policies. The document type (.xlsx and .docx) should be supported by that feature (WebReadyDocumentViewingSupportedFileTypes).

Still same error: "... has been disabled by the administrator for your organization..."

December 17th, 2012 11:47am

Hi all,

is web ready document viewing disabled because of that bug (http://technet.microsoft.com/en-us/security/bulletin/ms12-058) in Exchange 2013? Or is there a patch to fix it?

When I try to access an attachment in OWA it says 'The web ready document viewing service has been disabled by the administrator for your organization'...

Any ideas?

Thanks in advance!

Hi,
No, the error you get is not related to the bug. It has to do with a design change in Exchange 2013.
To be able to use webready document, an Office Web Apps Server needs to be deployed in the ORG and Exchange configured to use it.

Office Web Apps Server Integration
http://technet.microsoft.com/en-us/library/jj150495.aspx

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December 17th, 2012 12:16pm

Thanks Martina,

so no more rendering of attachments without the Office Web Apps server - interesting.

Greetings!

December 17th, 2012 2:17pm

Hi ALL!

I have installed Office Web Apps 2013. Create farm, set-organizationConfig. But it does not work. I am still receiving message that WebReady is disabled by admin.

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February 8th, 2013 10:34am

For me, I had to do the following:

1. Follow this article: http://technet.microsoft.com/en-us/library/jj150495.aspx

2. Then I went into the Exchange ECP and chose Permissions, Outlook Web App Policies

3. I modified the Default Policy.  I unticked "Webready Document Viewing" from both public and private under "File Access" and clicked Save. I then went back in and chose them again (we want them ticked)

4. I stopped and started IIS Admin Service and Web Publishing Service and it all started up fine for me. 

Lucky Guess but did the trick ;)

February 11th, 2013 10:21am

Followed everything 

Office Web Apps Server Integration
http://technet.microsoft.com/en-us/library/jj150495.aspx

Verified and fixed the certificate issue i had as i was getting Event 141 

Now i have fixed the Event 141 and now got Event 140 and 142 which confirms successful integration of WAC service.

Although the Webready Document Viewing" for both public and private under file access was already enabled. Tried the trick mentioned to disable and enable them back again both under Outlook Web App Virtual Directories and Outlook Web App Mailbox Policy Properties . 

Restarted IIS Admin Service and Web Publishing Service 

No luck.

Waiting for any new update on this how to fix it  as it still says that Webready viewing is disabled.


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February 11th, 2013 8:11pm

Hi all,

not only you, I'm also effected.

Still found much more issues with WAC based on W2k12 Server.

Seem the WAC is not ready for W2k12 yet, like other products too :(

@SandhulNC:

on which Platfrom you system is running?

February 14th, 2013 12:17pm

I got it finally solved:

Well there are more issues compared to simple resting services.

Here what you have to do:

1. follow exactly Microsoft setup guide ! : http://technet.microsoft.com/library/2591b1be-92c4-4192-9f5e-e4e6b319170a

2. as its recommended to chose SSL in production environment, you need to validate the discovery point incl HTTPS !! not like described by MSFT with http, if its not enabled. mostly you will see an Certificate Error, because the Cert you requested via IIS is not a valid Cert incl a SAN Name:
Make sue you have: the hostname, hostname.domain.com in this certificate and assign it to HTTP80 and HTTP809 SSL Services.

3. run IISRESET

4. you properly see issues with the Watchdog, check the log under: C:\ProgramData\Microsoft\OfficeWebApps\Data\Logs\ULS if you see the Watchdog is accessing the WAC Server via HTTP, you need add the Port 80 under HTTP80 WebSite. I believe its a bug here.

5. IISRESET again

6. check now from OWA if it works or not, if not you need to restart Exchange 2013. It refers the Discovery Point.

Once more this environment was OS: W2k12 and Exchange 2013.

Good Luck !!

Thomas

You can also read the solution in my Blog:....

http://lyncuc.blogspot.de/2013/02/fix-for-webready-document-viewing.html

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February 14th, 2013 4:36pm

For me, I had to do the following:

1. Follow this article: http://technet.microsoft.com/en-us/library/jj150495.aspx

2. Then I went into the Exchange ECP and chose Permissions, Outlook Web App Policies

3. I modified the Default Policy.  I unticked "Webready Document Viewing" from both public and private under "File Access" and clicked Save. I then went back in and chose them again (we want them ticked)

4. I stopped and started IIS Admin Service and Web Publishing Service and it all started up fine for me. 

Lucky Guess but did the tr

February 15th, 2013 9:18am

I have tried this fix as well as many other things on google, still having an issue? I am getting a certificate error in my browser, but I thought that was just because I am using a self signed certificate?
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September 15th, 2013 11:50pm

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