What component inserts a quote in the message source? The message is unreadable in Outlook (Network Steve Forum)

What component inserts a quote in the message source? The message is unreadable in Outlook

Hello all,

Upon receiving an HTML message, a quote gets inserted in its source that makes it unreadable in Outlook.

The line in the original message:

<content="MSHTML 6.00.2800.1276" name=GENERATOR>

The line after I receive the message:

<content=3D"MSHTML 6.00.2800.1276?=3D"" name=3D"GENERATOR">

You can see the additional quote here "MSHTML 6.00.2800.1276?=3D"".

The question is why this additional quote is added? And what component adds it?

When I converted the .msg to .eml, and removed the extra quote, I was able to render the content of the message successfully in Outlook. The message is renderable in web browser in all ways. My problem is with Outlook only.

I enabled Pipeline Tracing, and I couldn't see this quote in all tracing files.

The original message source:

<content="MSHTML 6.00.2800.1276" name=GENERATOR>
<HTML><BODY><center><h3><i><font color=#000099>Active sessions running for over 30 minutes</font></i></h3></center><br>
<table style="border: solid 0px #cccccc" cellspacing="0" cellpadding="0"><tr BGCOLOR=#000099><td width=150><b><font color=white>Session ID</font></td><td width=150><b><font color=white>Elapsed Time(min)</font></td><td width=300><b><font color=white>SQL Text</font></td></tr>
<tr><td>547</td><td>212</td><td>select DISTINCT ORDER_RELEASE.ORDER_RELEASE_GID || '_' || TO_CHAR(ORDER_RELEASE.INSERT_DATE,'MMDDYYYY') C1_AA_ORDER_RELEASE_GID, ORDER_RELEASE_REFNUM.ORDER_RELEASE_REFNUM_QUAL_GID C2_ORDER_RELEASE_REFNUM_QUAL_G, ORDER_RELEASE_REFNUM.ORDER_RELEASE_REFNUM_VALUE C3_ORDER_RELEASE_REFNUM_VALUE, ORDER_RELEASE.DOMAIN_NAME C4_DOMAIN_NAME from GLOGOWNER.ORDER_RELEASE_REFNUM ORDER_RELEASE_REFNUM, GLOGOWNER.ORDER_RELEASE ORDER_RELEASE, GLOGOWNER.ORDER_RELEASE_STATUS ORDER_RELEASE_STA</td></tr>
</table><hr></body></html>

The source of the message after receiving it:

Edited by abdelhamidhany Tuesday, July 14, 2015 8:56 AM

July 14th, 2015 8:52am

Hello Allen,

Thank you for your reply.

I can reproduce the issue with Exchange 2013. Exchange 2007 is good, the line doesn't get modified.

I have tried a lot of Encoding Modes for the message, but nothing has helped.

I have tried Outlook in safe mode and on different machines with different editions of Outlook 2007/2010/2013, but still no joy.

I am unsure of what causes the message to have the extra " in that line on Exchange 2013. It's really weird and frustrates me.

Is it possible to create a Transport Rule to completely remove this line from the source of the message?

Thanks,

Abdelhamid

Edited by abdelhamidhany 17 hours 15 minutes ago

Free Windows Admin Tool Kit Click here and download it now

July 15th, 2015 7:26am

This topic is archived. No further replies will be accepted.