I've tried all the mentioned locations, but it doesn't seem to exist on my pc!
Is it possible to download the inbox repair tool somewhere?
Many thanks in advance for your help.
Moritz
Have you tried to search "scanpst.exe" on your whole local computer? If scanpst.exe is installed, then you will find it via this way.
For different versions of Outlook and Windows, scanpst.exe is normally in different locations, you can find more information about where scanpst.exe is installed at
http://www.datanumen.com/outlook-repair/articles/scanpst.htm
You can also download one by clicking the scanpst image on that page.
Good luck!
Hi,
Where the file is located depends on which version of Windows that you are running:
disk drive:\Program Files\Microsoft Office\OFFICEnn
where nn is 10 for Office XP, 11 for Office 2003, 12 for the 2007 Office system, and 14 for Office 2010
disk drive:\Program Files\Common Files\System\Mapi\1033\
disk drive:\Program Files\Common Files\System\Mapi\1033\NT
disk drive:\Program Files\Common Files\System\MSMAPI\1033
disk drive:\Program Files(x86)\Microsoft Office\Officenn
where nn is 10 for Office XP, 11 for Office 2003, 12 for the 2007 Office system, and 14 for Office 2010
disk drive:\Program Files(x86)\Common Files\System\Mapi\1033\
disk drive:\Program Files(x86)\Common Files\System\MSMAPI\1033
Anyway, have you tried as tempc suggested to search "scanpst.exe"? Also make sure Show hidden files and folders setting is enabled in your folder options
More information can be found in this Microsoft KB:
http://support.microsoft.com/kb/287497/en-us
Regards,
Melon Chen
TechNet Community Support
- Marked as answer by Melon Chen CHNMicrosoft contingent staff, Moderator Monday, July 21, 2014 12:40 PM
Apparently I should've made hidden files visible, from then it was easy.
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