As the title says, Word 2013 hangs if doc template is on SharePoint.
Scenario:
1. Create template document in a SharePoint library.
2. Create a new document using the template. Save it on SharePoint or locally...doesn't matter.
3. Open the new document. Word 2013 hangs permanently with message "Opening template <templatename>...". Word 2010 does not hang. I have OneDrive for Business installed, but I don't think that matters.
This is 100% reproducible, happens every time, and has been reproduced by Office 365 Support (http://community.office365.com/en-us/f/154/p/349132/956097.aspx#956097). My question is, this problem has existed for nine months or more, and I'm wondering if MS is going to fix it. SharePoint used to be a good place to share company templates, but this no longer works with Office 2013. We can't upgrade anyone else in our company until this is fixed. Please advise.
PS: This is the third time I've been referred to another forum for resolution, so I'm hoping I can get a real answer here.