Hi,
I am doing some research. And I would involve someone who is more familiar with this kind of issue to deal with this problem. Thanks for your patience.
Before we go any further, I would like to know if the Word 2013 still crash open an exist local document. Since the Word 2013 even crash when open a new document, I don't think the issue is casused by File server migration. What do you think?
At this point, please try to open Word 2013 in safe mode without any Antivirus programs/Firewall running. (Turn off security programs and run "Winword.exe /safe")
I may also try to rename the current Normal.dotm file under the path:
%userprofile%\Application Data\Microsoft\Templates
Cheers,
Tony Chen
Forum Support
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