Hi Guys, Inspired by another issue I've finally sat down over the weekend and devoted some time to fix an annoying long term issue with our Exhcange 2007 server and the dreaded 'Free/Busy'/'Out of Office' issue that many people get with Exchange 2007 and Outlook 2007. Litlte background: The Exchange box was migrated from Exchange 2003 a long time ago (that box has since been disposed of) and when I came onto the scene I went through the dramas of getting Autodiscovery setup and working with a third party SAN cert as per a few online articles. All working sweet. Well except for the avaliability service that is. I suspect the Exchange 2003 box may not have been decommisioned properly as per the guides I have read, which may have caused the original problems. If I drop into the Exchange Shell: [PS] C:\Documents and Settings\Administrator.domain>Test-OutlookWebServices -identity: user1@company.com Id Type Message -- ---- ------- 1003 Information About to test AutoDiscover with the e-mail address user@domain.org 1006 Information The Autodiscover service was contacted at https://owa.domain.org/Autodiscover/Autodiscover.xml. 1013 Error When contacting https://owa.domain.org/EWS/Exchange.asmx received the error The request failed with HTTP status 404: Not Found. 1016 Error [EXCH]-Error when contacting the AS service at https://owa.domain.org/EWS/Exchange.asmx. The elapsed time was 15 milliseconds. 1015 Success [EXCH]-Successfully contacted the OAB service at https://owa.domain.org/EWS/Exchange.asmx. The elapsed time was 0 milliseconds. 1013 Error When contacting https://owa.domain.org/UnifiedMessaging/Service.asmx received the error The remote server returned an error: (404) Not Found. 1014 Error [EXCH]-Error when contacting the UM service at https://owa.domain.org/UnifiedMessaging/Service.asmx. The elapsed time was 0 milliseconds. 1013 Error When contacting https://owa.domain.org/EWS/Exchange.asmx received the error The request failed with HTTP status 404: Not Found. 1016 Error [EXPR]-Error when contacting the AS service at https://owa.domain.org/EWS/Exchange.asmx. The elapsed time was 15 milliseconds. 1015 Success [EXPR]-Successfully contacted the OAB service at https://owa.domain.org/EWS/Exchange.asmx. The elapsed time was 0 milliseconds. 1013 Error When contacting https://owa.domain.org/UnifiedMessaging/Service.asmx received the error The remote server returned an error: (404) Not Found. 1014 Error [EXPR]-Error when contacting the UM service at https://owa.domain.org/UnifiedMessaging/Service.asmx. The elapsed time was 0 milliseconds. 1017 Success [EXPR]-Successfully contacted the RPC/HTTP service at https://owa.domain.org/Rpc. The elapsed time was 0 milliseconds. 1006 Success The Autodiscover service was tested successfully. 1021 Information The following web services generated errors. As,UM in EXCH As,UM in EXPR Please use the prior output to diagnose and correct the errors. And: [PS] C:\Documents and Settings\Administrator.domain>Test-OutlookWebServices -ClientAccessServer:"server.domain.local" | ft -autosize Id Type Message -- ---- ------- 1003 Information About to test AutoDiscover with the e-mail address Administrator@domain.org. 1007 Information Testing server server.domain.local with the published name https://owa.domain.org/EWS/Exchange.asmx & https://owa.domain.org/EWS/Exchange.asmx. 1019 Information Found a valid AutoDiscover service connection point. The AutoDiscover URL on this object is https://owa.domain.org/Autodiscover/Autodiscover.xml. 1006 Information The Autodiscover service was contacted at https://owa.domain.org/Autodiscover/Autodiscover.xml. 1013 Error When contacting https://owa.domain.org/EWS/Exchange.asmx received the error The request failed with HTTP status 404: Not Found. 1016 Error [EXCH]-Error when contacting the AS service at https://owa.domain.org/EWS/Exchange.asmx. The elapsed time was 0 milliseconds. 1015 Success [EXCH]-Successfully contacted the OAB service at https://owa.domain.org/EWS/Exchange.asmx. The elapsed time was 0 milliseconds. 1013 Error When contacting https://owa.domain.org/UnifiedMessaging/Service.asmx received the error The remote server returned an error: (404) Not Found. 1014 Error [EXCH]-Error when contacting the UM service at https://owa.domain.org/UnifiedMessaging/Service.asmx. The elapsed time was 0 milliseconds. 1013 Error When contacting https://owa.domain.org/EWS/Exchange.asmx received the error The request failed with HTTP status 404: Not Found. 1016 Error [EXPR]-Error when contacting the AS service at https://owa.domain.org/EWS/Exchange.asmx. The elapsed time was 15 milliseconds. 1015 Success [EXPR]-Successfully contacted the OAB service at https://owa.domain.org/EWS/Exchange.asmx. The elapsed time was 0 milliseconds. 1013 Error When contacting https://owa.domain.org/UnifiedMessaging/Service.asmx received the error The remote server returned an error: (404) Not Found. 1014 Error [EXPR]-Error when contacting the UM service at https://owa.domain.org/UnifiedMessaging/Service.asmx. The elapsed time was 0 milliseconds. 1017 Success [EXPR]-Successfully contacted the RPC/HTTP service at https://owa.domain.org/Rpc. The elapsed time was 15 milliseconds. 1006 Success The Autodiscover service was tested successfully. 1021 Information The following web services generated errors.... And: [PS] C:\Documents and Settings\Administrator.domain>Get-WebServicesVirtualDirectory | Select name, *url* | fl Name : EWS (Default Web Site) InternalNLBBypassUrl : https://server.domain.local/ews/exchange.asmx InternalUrl : https://owa.domain.org/EWS/Exchange.asmx ExternalUrl : https://owa.domain.org/EWS/Exchange.asmx Now, my users with Outlook 2003 can see all scheduling info fine, they can also set Out of Office fine. Outlook 2007 will not retreive free/busy info or set Out of Office from within Outlook 2007. If you login via Outlook Web Access you can see Free/Busy and Out of Office. https://owa.domain.org/EWS/Exchange.asmx definatley does exist in IIS OWA works fine connecting to https://owa.domain.org/owa As per snippets above OAB works perfectly fine as well using same settings UM is irrelevant as we do not use it We have a 3rd party cert (a Starfield one) configured as per the articles for SAN certs for Exchange with owa.domain.org, server, server.domain.local, autodiscover.domain.org Any help or pointers would be greatly appreciated.

Let's start at the first error. What do you get when you open IE and enter https://owa.domain.org/EWS/Exchange.asmx? -- Ed Crowley MVP"There are seldom good technological solutions to behavioral problems.". "Dread73" wrote in message news:3c7e07d7-0870-41f4-9dae-e4ea0ba610c9... Hi Guys, Inspired by another issue I've finally sat down over the weekend and devoted some time to fix an annoying long term issue with our Exhcange 2007 server and the dreaded 'Free/Busy'/'Out of Office' issue that many people get with Exchange 2007 and Outlook 2007. Litlte background: The Exchange box was migrated from Exchange 2003 a long time ago (that box has since been disposed of) and when I came onto the scene I went through the dramas of getting Autodiscovery setup and working with a third party SAN cert as per a few online articles. All working sweet. Well except for the avaliability service that is. I suspect the Exchange 2003 box may not have been decommisioned properly as per the guides I have read, which may have caused the original problems. If I drop into the Exchange Shell:[PS] C:\Documents and Settings\Administrator.domain>Test-OutlookWebServices -identity: user1@company.com Id Type Message -- ---- ------- 1003 Information About to test AutoDiscover with the e-mail address user@domain.org 1006 Information The Autodiscover service was contacted at https://owa.domain.org/Autodiscover/Autodiscover.xml. 1013 Error When contacting https://owa.domain.org/EWS/Exchange.asmx received the error The request failed with HTTP status 404: Not Found. 1016 Error [EXCH]-Error when contacting the AS service at https://owa.domain.org/EWS/Exchange.asmx. The elapsed time was 15 milliseconds. 1015 Success [EXCH]-Successfully contacted the OAB service at https://owa.domain.org/EWS/Exchange.asmx. The elapsed time was 0 milliseconds. 1013 Error When contacting https://owa.domain.org/UnifiedMessaging/Service.asmx received the error The remote server returned an error: (404) Not Found. 1014 Error [EXCH]-Error when contacting the UM service at https://owa.domain.org/UnifiedMessaging/Service.asmx. The elapsed time was 0 milliseconds. 1013 Error When contacting https://owa.domain.org/EWS/Exchange.asmx received the error The request failed with HTTP status 404: Not Found. 1016 Error [EXPR]-Error when contacting the AS service at https://owa.domain.org/EWS/Exchange.asmx. The elapsed time was 15 milliseconds. 1015 Success [EXPR]-Successfully contacted the OAB service at https://owa.domain.org/EWS/Exchange.asmx. The elapsed time was 0 milliseconds. 1013 Error When contacting https://owa.domain.org/UnifiedMessaging/Service.asmx received the error The remote server returned an error: (404) Not Found. 1014 Error [EXPR]-Error when contacting the UM service at https://owa.domain.org/UnifiedMessaging/Service.asmx. The elapsed time was 0 milliseconds. 1017 Success [EXPR]-Successfully contacted the RPC/HTTP service at https://owa.domain.org/Rpc. The elapsed time was 0 milliseconds. 1006 Success The Autodiscover service was tested successfully. 1021 Information The following web services generated errors. As,UM in EXCH As,UM in EXPR Please use the prior output to diagnose and correct the errors. And:[PS] C:\Documents and Settings\Administrator.domain>Test-OutlookWebServices -ClientAccessServer:"server.domain.local" | ft -autosize Id Type Message -- ---- ------- 1003 Information About to test AutoDiscover with the e-mail address Administrator@domain.org. 1007 Information Testing server server.domain.local with the published name https://owa.domain.org/EWS/Exchange.asmx & https://owa.domain.org/EWS/Exchange.asmx. 1019 Information Found a valid AutoDiscover service connection point. The AutoDiscover URL on this object is https://owa.domain.org/Autodiscover/Autodiscover.xml. 1006 Information The Autodiscover service was contacted at https://owa.domain.org/Autodiscover/Autodiscover.xml. 1013 Error When contacting https://owa.domain.org/EWS/Exchange.asmx received the error The request failed with HTTP status 404: Not Found. 1016 Error [EXCH]-Error when contacting the AS service at https://owa.domain.org/EWS/Exchange.asmx. The elapsed time was 0 milliseconds. 1015 Success [EXCH]-Successfully contacted the OAB service at https://owa.domain.org/EWS/Exchange.asmx. The elapsed time was 0 milliseconds. 1013 Error When contacting https://owa.domain.org/UnifiedMessaging/Service.asmx received the error The remote server returned an error: (404) Not Found. 1014 Error [EXCH]-Error when contacting the UM service at https://owa.domain.org/UnifiedMessaging/Service.asmx. The elapsed time was 0 milliseconds. 1013 Error When contacting https://owa.domain.org/EWS/Exchange.asmx received the error The request failed with HTTP status 404: Not Found. 1016 Error [EXPR]-Error when contacting the AS service at https://owa.domain.org/EWS/Exchange.asmx. The elapsed time was 15 milliseconds. 1015 Success [EXPR]-Successfully contacted the OAB service at https://owa.domain.org/EWS/Exchange.asmx. The elapsed time was 0 milliseconds. 1013 Error When contacting https://owa.domain.org/UnifiedMessaging/Service.asmx received the error The remote server returned an error: (404) Not Found. 1014 Error [EXPR]-Error when contacting the UM service at https://owa.domain.org/UnifiedMessaging/Service.asmx. The elapsed time was 0 milliseconds. 1017 Success [EXPR]-Successfully contacted the RPC/HTTP service at https://owa.domain.org/Rpc. The elapsed time was 15 milliseconds. 1006 Success The Autodiscover service was tested successfully. 1021 Information The following web services generated errors.... And:[PS] C:\Documents and Settings\Administrator.domain>Get-WebServicesVirtualDirectory | Select name, *url* | fl Name : EWS (Default Web Site) InternalNLBBypassUrl : https://server.domain.local/ews/exchange.asmx InternalUrl : https://owa.domain.org/EWS/Exchange.asmx ExternalUrl : https://owa.domain.org/EWS/Exchange.asmx Now, my users with Outlook 2003 can see all scheduling info fine, they can also set Out of Office fine. Outlook 2007 will not retreive free/busy info or set Out of Office from within Outlook 2007. If you login via Outlook Web Access you can see Free/Busy and Out of Office. https://owa.domain.org/EWS/Exchange.asmx definatley does exist in IIS OWA works fine connecting to https://owa.domain.org/owa As per snippets above OAB works perfectly fine as well using same settings UM is irrelevant as we do not use it We have a 3rd party cert (a Starfield one) configured as per the articles for SAN certs for Exchange with owa.domain.org, server, server.domain.local, autodiscover.domain.org Any help or pointers would be greatly appreciated. Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

I get asked for logon credentials and then I get a 404 error

Hi, From the symptom, that should the EWS virtual directory issue. Please try to delete the EWS virtual directory and recreate it to resolve this issue.Remove-WebservicesVirtualdirectory -idenity "CASName\EWS (Default Web Site)"New-Webservicesvirtualdirectory -WebSiteName "Default Web Site" -InternalUrl https://owa.domain.org/EWS/Exchange.asmx -ExternalUrl https://owa.domain.org/EWS/Exchange.asmx After that, please restart IIS and check this issue. Thanks Allen

Allan, cheers for that. Just real quick - if I do the remove command what is it going to do to my end users? Just a little bit hesitant ;)

Hi, Yes. Only the Free/Busy and OOF temporary stop working. Allen

Cheers Allen, will do it now ;)

WOOT! Id Type Message -- ---- ------- 1003 Information About to test AutoDiscover with the e-mail address Administrator@domain.org. 1007 Information Testing server server.domain.local with the published name https://owa.domain.org/EWS/Exchange.asmx & https://owa.domain.org/EWS/Exchange.asmx. 1019 Information Found a valid AutoDiscover service connection point. The AutoDiscover URL on this object is https://owa.domain.org/Autodiscover/Autodiscover.xml. 1006 Information The Autodiscover service was contacted at https://owa.domain.org/Autodiscover/Autodiscover.xml. 1016 Success [EXCH]-Successfully contacted the AS service at https://owa.domain.org/EWS/Exchange.asmx. The elapsed time was 31 milliseconds. 1015 Success [EXCH]-Successfully contacted the OAB service at https://owa.domain.org/EWS/Exchange.asmx. The elapsed time was 0 milliseconds. 1013 Error When contacting https://owa.domain.org/UnifiedMessaging/Service.asmx received the error The remote server returned an error: (404) Not Found. 1014 Error [EXCH]-Error when contacting the UM service at https://owa.domain.org/UnifiedMessaging/Service.asmx. The elapsed time was 0 milliseconds. 1016 Success [EXPR]-Successfully contacted the AS service at https://owa.domain.org/EWS/Exchange.asmx. The elapsed time was 46 milliseconds. 1015 Success [EXPR]-Successfully contacted the OAB service at https://owa.domain.org/EWS/Exchange.asmx. The elapsed time was 0 milliseconds. 1013 Error When contacting https://owa.domain.org/UnifiedMessaging/Service.asmx received the error The remote server returned an error: (404) Not Found. 1014 Error [EXPR]-Error when contacting the UM service at https://owa.domain.org/UnifiedMessaging/Service.asmx. The elapsed time was 15 milliseconds. 1017 Success [EXPR]-Successfully contacted the RPC/HTTP service at https://owa.domain.org/Rpc. The elapsed time was 0 milliseconds. 1006 Success The Autodiscover service was tested successfully. 1021 Information The following web services generated errors.... Just tested the Out of Office feature and it worked on my PC as did the Scheduling assistant. About to whip around and see how its going on a couple of other PC's. Awesome, cheers Allan and Ed ;)