You do not have permission to send to this recipient. For assistance, contact your system administrator.
Hi
One of our clients have been getting the following message when sending to a few email addresses, we have SBS 2003 with exchange 2003 and we do not have smart host setup
You do not have permission to send to this recipient. For assistance, contact your system administrator.
<nwlol.net #5.7.1 smtp;550 5.7.1 (recipient address)>... Relaying denied
Regards
Mahesh
September 23rd, 2010 9:10am
Hi,
First of all, you must make sure that you've properly configured the CEICW on your SBS machine. To do
so:
1. Open Server Management.
2. Click To Do List and click Connect to the Internet in the right pane.
3. Click Next and choose your connection info.
4. On the Firewall page, please choose Enable Firewall.
5. On the Services Configuration page, please make sure that the E-mal has been checked.
6. On the Web Services Configuration page, please make sure that the web services that you want to
provide to your clients have been checked.
7. On the Web Server Certificate page, please choose Create a new Web server certificate. Then, key in
your public domain name in the textbar.
8. Proceed to the Internet E-mail page and choose Enable Internet e-mail.
9. If your ISP provided a Smart Host for your Exchange, please choose Forward all e-mail to e-mail server
at your ISP. Then, key in your ISP's smart host's IP address.
10. In the E-mail domain name page, key in your e-mail domain name (if your email is
xxx@domain.com , key
in domain.com at this point).
11. Finish the wizard.
[Note] It seems that you're using the companyname.local as the email domain name and you cannot send
emails to 40% of the Internet domains. This is the problem with the reverse DNS lookup feature enabled on
the Internet email servers. When you send emails to such servers, they will try resolve your IP address to
your FQDN and then compare the FQDN to the email domain in the email header. Emails will be rejected if
they do not match. So the resolution to such problems is:
1. Use the public domain name, such as companyname.com as the email domain name and ask your ISP to
create a PTR record to associate the IP and the FQDN.
- or -
2. Forward all emails to a smart host.
Then, please test whether the issue happens again for this user. If the problem persists, please make sure
that you've installed Exchange Server 2003 SP1.
Regards.
Shafaquat Ali.M.C.I.T.P Exchange 2007/2010, M.C.I.T.P Windows Server 2008, M.C.T.S OCS Server 2007 R2, URL: http://blog.WhatDoUC.net Phone: +923008210320
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September 23rd, 2010 3:53pm
HI Mahesh,
Above gave some good suggestion, any update for your issue?
Regards!
Gavin
September 27th, 2010 4:19am
Hi
Sorry for the delay I had to check with the clients if the problem still exists and it does, also the Exchange is on SP2.
Regards
Mahesh
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September 29th, 2010 4:26pm
Hi Mahesh,
Did you check your mail system follow above suggestion?
Per your description, whether all the clients have the same issue or just one client?
How the issue client conect to the exchange sever, using mapi, pop3 or other protocol?
Could you please make a test on other box using the same account, and post the result here, that is make sure the client configured correctly, such as the authenticate check and so on.
If you could dexcrible more detail about your scenario, we could give you more suggestion regarding to the issue.
Regards!
Gavin
September 29th, 2010 9:59pm
Hi Gavin
I re-ran the mail wizard and followed the instructions A couple of clients are having the same problem so its not isolated to one person
The clients are connecting via exchange on outlook 2007 and are able to send to a number of clients
Regards
Mahesh
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September 30th, 2010 5:25am
Hi Mahesh,
-> A couple of clients are having the same problem so its not isolated to one person
What client software does the issue clients use?
-> The clients are connecting via exchange on outlook 2007 and are able to send to a number of clients
Do you mean that the outlook 2007 client all have no the issue?
Could you please confirm my question: How the issue client conect to the exchange sever, using mapi, pop3 or other protocol?
Regarsd!
Gavin
September 30th, 2010 5:32am
Hi Gavin
The clients are connected using Outlook 2007 and are connected to the exchange internally using microsoft exchange mailbox.
Regards
Mahesh
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September 30th, 2010 7:04am
All the clients use outlook 2007
September 30th, 2010 7:06am
HI
The security certificate on the Default website is different to the email domain name because they use
www.domain1.net to access emails but their email domain is domain2.org.uk and their local domain is domain1.local can this cause the: You do not have permission to send to this recipient. For assistance, contact your system
administrator.
<domain.net #5.7.1 smtp;550 5.7.1 (recipient address)>... Relaying denied
Please reply ASAP.
Thanks
Mahesh
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October 1st, 2010 6:19am
And will changing SMTP to SEND HELO instead of ELHO help.
October 1st, 2010 6:27am
Hi
I was Wondering if there is any suggestions for the issue mentioned
Regards
Mahesh
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October 7th, 2010 5:08am