on EXCH2007 SP3 existing user has a new smartphone all is working on the smartphone; it is sending/receiving emails on the mailbox properties manage mobile device is not listed I can execute the script Get-ActiveSyncDeviceStatistics -Mailbox mailboxname and get results -- REMOVE X from Xname AND Xdomain to reply directly STOP SPAM

Quote "on the mailbox properties manage mobile device is not listed" I don't see such property available in user mailbox property which is enable for active sync. What do you want to manage for this user. See below link for managing active sync property in detail. Managing Exchange ActiveSync Users: http://technet.microsoft.com/en-us/library/aa998239.aspx http://www.msexchange.org/articles_tutorials/exchange-server-2007/mobility-client-access/mobility-client-access/mobile-messaging-exchange-server-2007-part2.html Anil MCC 2011,ITIL V3,MCSA 2003,MCTS 2011, My Blog : http://messagingschool.wordpress.com

From my understanding you highlight the mailbox but on the right actions pane you don't see manage mobile device. Does it not show for all users that have activesync devices? If it's not showing for the users that have activesync partnered devices then it's likely permissions.James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com

From my understanding you highlight the mailbox but on the right actions pane you don't see manage mobile device. YES Does it not show for all users that have activesync devices? ALL OTHERS YES If it's not showing for the users that have activesync partnered devices then it's likely permissions. WHERE IS THIS LOCATED AND HOW DO I FIX?. this user is "the same as all other users" -- REMOVE X from Xname AND Xdomain to reply directly STOP SPAM "Jamestechman" <=?utf-8?B?SmFtZXN0ZWNobWFu?=> wrote in message news:2af5ff75-f151-4128-b2f6-6b6fd079a193... From my understanding you highlight the mailbox but on the right actions pane you don't see manage mobile device. Does it not show for all users that have activesync devices? If it's not showing for the users that have activesync partnered devices then it's likely permissions. James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com

Open adsiedit, find the user and set msExchMobileMailboxFlags = 1James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com

thats great, worked.... wrote it down in the list of commands to remember -- REMOVE X from Xname AND Xdomain to reply directly STOP SPAM "Jamestechman" <=?utf-8?B?SmFtZXN0ZWNobWFu?=> wrote in message news:458b7904-217a-47f5-b379-149bb7d2987e... Open adsiedit, find the user and set msExchMobileMailboxFlags = 1 James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com