autodiscover error in Exchange 2007
Frustration with error, can anyone assist?
The server is have issues with autodiscover, however not on the Outlook clients. Having an issue with Vipre for Exchange not blocking spam and they are pointing to a autodiscover issue.
[PS] C:\Windows\system32>Test-OutlookWebServices | FL
Id : 1003
Type : Information
Message : About to test AutoDiscover with the e-mail address Administrator@mydomain.com
Id : 1007
Type : Information
Message : Testing server EXCHANGE.internal.mydomain.com with the published name
https://mail.mydomain.com/EWS/Exchange.asmx & .
Id : 1019
Type : Information
Message : Found a valid AutoDiscover service connection point. The AutoDiscover
URL on this object is
https://mail.mydomain.com/autodiscover/autodiscover.xml.
Id : 1013
Type : Error
Message : When contacting
https://mail.mydomain.com/autodiscover/autodiscover.xml
received the error The remote server returned an error: (401) Unauthorized.
Id : 1006
Type : Error
Message : The Autodiscover service could not be contacted.
In my research, I have found that the directorys have the correct read access.
If I go to
https://mail.mydomain.com/autodiscover/autodiscover.xml, the username/password login box appears.
If I goto
https://localhost/autodiscover or
https://localhost/autodiscover/autodiscover.xml I am not prompted for U/P and get this XML output:
<?xml version="1.0" encoding="UTF-8"?>
-<Autodiscover xmlns="http://schemas.microsoft.com/exchange/autodiscover/responseschema/2006"> -<Response>
-<Error Id="3007185755" Time="12:44:27.5320723"> <ErrorCode>600</ErrorCode> <Message>Invalid Request</Message> <DebugData/> </Error> </Response> </Autodiscover>
I have run the commands from MS Article 940726 and set the clientaccessserver uri as noted. Still getting the (401) Unauthorized error.
The SSL cert is with godaddy, and it was keyed with this command:
New-ExchangeCertificate -GenerateRequest -keysize 2048 -domainname exchange.internal.mydomain.com,mail.mydomain.com,autodiscover.internal.mydomain.com -FriendlyName mail.mydomain.com -privatekeyexportable:$true -path c:\cert_exchange.txt
Again, all services outside are working (active-sync, OWA, OOF, POP) and the internal Outlook clients do not have any connecting issues.
Thnks in advance.
August 1st, 2011 4:24pm
Also note, this is Server 2008 R2 and Exchange 2007 Std SP3
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August 1st, 2011 4:25pm
Hi Mark,
Per the information, I donot think there are some issue with the autodiscover service, but for the error information you could resolve it as below:
Disabled IPv6 and disabled Loopback check
followed the KB articles:
http://support.microsoft.com/kb/896861
http://support.microsoft.com/kb/929852
Like you refered all the services working well for external and interual users, it would not be with the services issue.
Regards!
Gavin
TechNet Subscriber Support
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August 2nd, 2011 5:09am
Gavin-Zhang,
Thanks so much, this seems to have solved the issue. Spam is now being filtered...Yea!!!
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August 4th, 2011 5:44pm